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Best windscreen repair booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Windscreen Repair Business
⭐ 4.9 • Open now
Today's Bookings 8 Jobs
This Week £2,450
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Everything you need to run your windscreen repair business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Damage Triage Booking (Chip vs Crack vs Replace)

Customers choose the right job type and upload a photo, plus damage position (edge, centre, driver view). You can stop unsuitable chip repairs being booked and keep replacement slots for replacements.

Vehicle & Glass Spec Capture Upfront

Collect reg, make/model, year, sensor/ADAS prompts, heated/acoustic options and notes on trims. Fewer call-backs, fewer wrong-part orders, and less “what car is it again?” chasing.

Mobile Route-Friendly Diary

Set working zones and build a day that makes sense on the road. Add buffer time for traffic, parking, and tricky removals so your afternoon doesn’t collapse after one overrun job.

Emergency Slot Holds for Spreading Cracks

Keep a couple of protected slots for urgent, driveable cracks and safety concerns. Customers can book quickly without you having to reshuffle the whole day by phone.

Deposit or Pay-on-Completion Options

Take a deposit for replacements (especially special-order glass) and let chip repairs be paid on completion. Clear payment rules reduce cancellations and awkward doorstep conversations.

Automated SMS: Arrival Windows & Prep Notes

Send reminders with a realistic arrival window, plus prep instructions like clearing the dashboard, removing permit holders, and keeping the vehicle accessible for curing time.

The challenges every windscreen repair faces

Chip Repair vs Replacement: Wrong Job, Wrong Slot

A “small chip” can be a star break, edge crack, or damage in the driver’s line of sight. If the booking doesn’t capture photos and location, you allocate the wrong time, turn up without the right resin kit, or end up quoting a replacement on site—wasting a slot and upsetting the customer.

Mobile Call‑Outs, Parking, and Access Headaches

Many jobs are on driveways, work car parks, or roadside lay-bys. If you don’t get clear access notes—gated properties, underground parking, permit areas—you lose time circling, calling, and rescheduling. Travel gaps add up fast when you’re covering a wide patch.

Glass Availability and Spec Mismatches

Getting the right screen isn’t just “Ford Transit windscreen”. Heated, acoustic, tinted, rain sensor brackets, camera mounts and mouldings all change the part. Without reg, VIN or accurate spec at booking, you risk ordering the wrong glass and carrying dead stock.

ADAS & Calibration Expectations

Customers increasingly ask about lane assist cameras and recalibration after replacement. If you can’t flag ADAS vehicles early, you can’t plan for the extra time, equipment, or partner calibration booking. That’s how a tidy two-hour job becomes a day of delays.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real windscreen repair workflows

A typical day starts with checking what’s actually booked, not what was “promised on the phone”. You’ve got a chip repair at 8:30 near a retail park, a replacement at 10:30 on a driveway, and a fleet job after lunch. The first pain point is always the details: does the replacement need a heated screen, is there a camera bracket, is it a van with a tall roof, is the address a gated estate? With th...

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What we help with

  • Customers booking a chip repair when it’s actually a replacement
  • Turning up without the right glass spec (heated/ADAS/sensor mounts)
  • Missed calls while you’re driving or mid-removal with gloves on
  • No-shows on mobile appointments after you’ve driven 30 minutes
  • Gaps in the day because jobs are booked in the wrong area order
Windscreen Repair Business Mobile App

Manage Your Windscreen Repair Business
From Anywhere

Download the iBookFast Provider app and manage your windscreen repair bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Windscreen Repair Bookings Accept windscreen repair bookings, confirm or reschedule instantly
Live Chat Message your windscreen repair clients directly
Push Notifications Never miss a windscreen repair booking or enquiry
Business Analytics Track your windscreen repair business earnings
Team Management Manage your windscreen repair team schedules
Review Management Respond to windscreen repair service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your windscreen repair business accepting bookings in under 5 minutes

1

List Your Real Job Types (Not Just “Windscreen”)

Set up chip repair, crack assessment, windscreen replacement, side glass, and rear screen options. Add prompts for damage location and photo upload so the right work lands in the right slot.

2

Add Vehicle & ADAS Questions That Prevent Misbooks

Collect reg, make/model, year, and tick-box questions for heated screens, rain sensors, camera/lane assist, and tint/acoustic glass. These details help you order correctly and plan time for calibration where needed.

3

Set Your Mobile Coverage and Keep Emergency Space

Define your service area, travel buffers, and hold-back slots for urgent cracks. Share your booking link on your Google Business Profile, website, and SMS so customers can book 24/7.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
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30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
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30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our windscreen repair booking system.

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Can I keep slots back for urgent cracks and same-day call-outs?

Yes. You can reserve emergency spaces in your diary so a spreading crack or safety concern can be booked without wrecking the rest of the day. You choose when those slots appear online and how much notice is required. That means fewer panicked phone calls and less manual reshuffling.

What job types can customers book: chip repair, replacement, or glass repair?

You can offer separate booking options for chip repair, crack assessment, windscreen replacement and other auto glass work such as door glass or rear screens. Each job type can have its own duration, pricing rules, and questions. That helps you avoid a 20-minute chip repair being booked into a two-hour replacement slot (or the other way round).

When should I take payment for windscreen replacement jobs?

Many UK fitters take a deposit for replacements because glass and mouldings can be special order. The system lets you take a deposit at booking, then take the balance on completion, or take full payment upfront if that suits your policy. For chip repairs, pay-on-completion is often simpler and you can still send payment links or take card on site.

How does this help during winter chip spikes and bad weather periods?

When cold snaps and grit lead to a surge in chips and cracks, you can open extra availability, extend working hours, or increase the number of daily slots without losing control of your route. Automated confirmations and reminders reduce the admin when enquiries jump. You can also prioritise urgent crack bookings by keeping protected slots.

Can I manage multiple vans or fitters on one system?

Yes. You can run separate calendars for each fitter/van and assign bookings based on area, skill set (e.g., ADAS-capable), or availability. That stops double-bookings and makes it clear who is going where. It’s particularly useful for fleet work where jobs need spreading across a team.

How do I turn quotes and enquiries into confirmed bookings?

If a customer isn’t ready to book immediately, you can send them a link to complete the booking with the details you’ve already gathered. Because the system captures reg, photos and job type, you’re not starting from scratch on follow-up calls. It reduces the “I’ll ring you back” enquiries that never convert.

Will customers get the right messages, like arrival windows and prep instructions?

Yes. You can automate SMS/email confirmations, reminders, and on-the-day arrival window updates. You can include prep notes like clearing the dashboard, keeping keys available, and ensuring the vehicle is accessible for curing time. Better prep means fewer delays and fewer abandoned jobs.

Can I vary pricing for different vehicles and job complexities?

You can set different prices or starting-from rates for chip repairs versus replacements, and add rules for call-out areas or out-of-hours work. You can also use add-ons for things like heated screens, mouldings, or calibration arrangements if you offer them. That keeps pricing fair without having to re-quote every job by phone.

0% Commission

Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

Get paid upfront

Why iBookFast for your windscreen repair business?

Windscreen work isn’t like a standard “one hour appointment” trade. A chip repair can be quick and tidy—unless the damage is contaminated, in the wiper sweep, or too close to the edge. A replacement can be straightforward—unless it’s a bonded screen with awkward trims, a van that needs extra set-up, or a vehicle with ADAS that changes the entire workflow. That’s why a proper windscreen repair book...

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Take Your Next Windscreen Job Booking Online

Get fewer misbooked chip repairs, protect replacement deposits, and keep your diary under control — with 0% commission.

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