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Best vet booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Vet Business
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Everything you need to run your vet business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Emergency Slot & Triage Hold-Back

Keep protected space for urgent cases without wrecking the consult list. Set daily emergency capacity, control what clients can book online, and give reception a clear view of what can be moved safely.

Consult Lengths That Match Real Cases

Create appointment types like vaccines, puppy/kitten checks, skin consults, lameness, euthanasia, post-op checks and nurse clinics with sensible durations and buffers, so you’re not constantly running behind.

Clinician, Nurse and Branch-Based Booking Rules

Route the right case to the right person: vet vs RVN, dentistry vs consult, exotics vs small animal, or branch A vs branch B. Reduce ‘booked with the wrong clinician’ headaches at the front desk.

Deposits for Procedures and DNA (Did Not Attend) Control

Take deposits for neutering, dentals, imaging and longer consults, and reduce last-minute cancellations. Automated confirmations and reminders cut the “I forgot” calls without your team spending all day chasing.

Pre-Visit Notes, Consent and Instructions

Collect key details before the appointment: symptoms, duration, current meds, diet, temperament and bite risk. Send fasting instructions for ops and clear arrival guidance so clients turn up prepared.

Mobile Vet & Home Visit Scheduling

For home euthanasia, mobility checks or farm-style rounds, plan visits with travel time in mind. Keep addresses and notes tied to the booking so you’re not hunting through texts when you’re on the road.

The challenges every vet faces

Emergency Triage vs a Fully-Booked Consult List

You can’t run a first-opinion diary like a hair salon. Vomiting, breathing issues, blocked cats and road traffic accidents need priority, but squeezing them in wrecks the rest of the day. You need controlled emergency slots and clear triage rules, not constant reshuffling.

No-Shows and “Just a Quick Check” Appointments

Vaccines, weight clinics and nail clips are the easiest to miss, yet they’re the backbone of the diary. Then there’s the ‘quick look’ that becomes a full work-up. Without deposits, reminders and proper slot lengths, you lose revenue and run late for everyone.

Different Clinicians, Different Clinics, Different Rules

A nurse clinic isn’t the same as a vet consult, and exotics aren’t the same as dogs. Add branch sites, mobile vet days, or visiting specialists and it gets messy. A one-size calendar causes double-bookings, wrong allocations and patients booked with the wrong person.

Payments, Estimates and Insurance Admin Slowing the Front Desk

Clients ask for ballpark costs, deposits, payment plans and insurance forms before they’ll commit. If reception have to chase approvals and card details manually, bookings drop off. You need simple ways to take deposits, send estimates and confirm appointments quickly.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real vet workflows

A typical day starts with the diary check and a quick look at what’s already “fixed”: routine consult blocks, nurse clinics, and any ops booked in. Then the phone starts. Someone’s dog is limping and “can you see him today?”, a cat hasn’t urinated since last night, and a client wants to book vaccinations but only if it’s after school. Without proper controls, reception end up juggling call-backs,...

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What we help with

  • Reception trying to triage urgent calls while the diary is already full
  • ‘Quick checks’ overrunning and knocking every consult late
  • No-shows for vaccines and nurse clinics leaving dead space in the day
  • Pets booked into the wrong slot length or with the wrong clinician
  • Last-minute surgery cancellations because no deposit or instructions were sent
Vet Business Mobile App

Manage Your Vet Business
From Anywhere

Download the iBookFast Provider app and manage your vet bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Vet Bookings Accept vet bookings, confirm or reschedule instantly
Live Chat Message your vet clients directly
Push Notifications Never miss a vet booking or enquiry
Business Analytics Track your vet business earnings
Team Management Manage your vet team schedules
Review Management Respond to vet service reviews

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your vet business accepting bookings in under 5 minutes

1

Add Your Appointment Types and Realistic Slot Lengths

Set up services like vaccinations, sick pet consults, post-op checks, nurse clinics, euthanasia, dentals, neutering and imaging with the right durations, buffers and any required notes (e.g., fasting, urine sample, bring meds).

2

Set Clinician Rules, Branch Hours and Emergency Capacity

Decide what’s bookable online vs reception-only, map services to vets/RVNs, and hold back daily emergency space so you can take urgent cases without destroying the whole consult list.

3

Turn on Deposits, Reminders and Pre-Visit Questions

Take deposits for procedures where you need commitment, send SMS/email reminders to cut DNAs, and collect symptoms/meds/behaviour notes upfront so consults start with the right information.

Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our vet booking system.

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How does the system handle emergencies and urgent same-day cases?

You can hold back dedicated emergency slots each day so urgent cases don’t force you to cancel routine appointments. For online booking, you can limit what clients can book and direct true emergencies to call immediately. Reception still keeps control, but the diary stops becoming a constant reshuffle.

What appointment types can I set up for a UK vet practice?

You can create appointment types for vaccines, sick pet consults, skin/ear cases, lameness, post-op checks, nurse clinics, euthanasia, dentals, neutering, imaging and more. Each type can have its own duration, buffer time and instructions. That means fewer ‘booked as 10 minutes but needed 30’ situations.

When should we take payment or deposits for procedures?

Many practices take deposits for dentals, neutering, imaging and longer consults to reduce on-the-day cancellations. The system lets you request a deposit at booking and take the balance in-practice after treatment. You can also choose which services require payment upfront and which don’t.

Does it help with seasonal spikes like fireworks or summer injuries?

Yes—because you can adjust capacity and rules by season, not just by day. For example, you can increase urgent capacity during summer when grass seed cases and injuries rise, or reserve more consult time around fireworks for anxiety medication requests. It’s about planning for predictable surges rather than reacting to them.

Can multiple vets, nurses and branches share the same diary without confusion?

You can run separate schedules per clinician and branch, with rules for who can do what (vet consults vs RVN clinics, exotics vs small animal, etc.). This reduces double-bookings and stops clients being booked with the wrong team member. It also makes it clearer where you actually have capacity.

How does it reduce drop-offs between an estimate and an actual booking?

You can send a booking link straight after a phone enquiry, with the correct appointment type and deposit rules attached. Clients can secure a slot without waiting for a call-back, which is often where you lose them. Clear confirmations also reduce the “I thought I was booked in” problem.

What client communication does it cover for vet appointments?

Automated confirmations and reminders reduce DNAs, and you can include practical instructions like fasting, drop-off times, bringing a urine sample, or arriving early for paperwork. You can also collect pre-visit notes so the consult starts with symptoms and current medications. This cuts repeated phone calls and avoids missing key details.

Can we vary pricing for different consult types and out-of-hours?

Yes—set different fees for standard consults, extended consults, nurse clinics and procedures, and apply different rules for urgent or out-of-hours requests if you offer them. You can also require deposits only on selected services. That keeps pricing fair and consistent while giving you flexibility for complex cases.

0% Commission

Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

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Why iBookFast for your vet business?

Vets don’t have “jobs” that start and finish neatly. You’ve got consults that should be 10–20 minutes but regularly overrun when a case is more complex, when a client needs a proper conversation about options, or when you’re dealing with anxious pets. You’ve got theatre lists that can’t be interrupted, nurse clinics that need steady throughput, and urgent presentations that simply can’t wait until...

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Get Your Vet Diary Under Control This Week

Take bookings 24/7, protect emergency capacity, and cut DNAs — with 0% commission on every appointment.

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