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Best shoe repair booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Shoe Repair Business
⭐ 4.9 • Open now
Today's Bookings 8 Jobs
This Week £2,450
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Everything you need to run your shoe repair business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Drop-off Booking with Repair Notes & Photos

Customers can book a drop-off slot and tell you exactly what’s needed—heel repair, zip replacement, leather recolour—plus upload photos. You see the job details before they arrive, so you can quote properly and avoid misunderstandings at collection.

Quick-Fix vs Bench-Work Time Slots

Set separate availability for while-you-wait jobs (heel tips, laces, minor stitching) and longer repairs (half soles, full resoles, restoration). That stops the calendar filling up with “10-minute” bookings that actually take an hour once you inspect the shoe.

Repair Status Board: Dropped Off → Ready

Track each pair through real cobbler stages: dropped off, assessed, in progress, waiting for materials, ready for collection. It’s a simple way to keep the bench organised and stop finished jobs getting buried behind new drop-offs.

Deposits for Premium Restorations

Take a deposit online for high-value work like full resoles, leather repair, dyeing and conditioning, or handbag strap replacement. It reduces time-wasters and gives you confidence to order materials without chasing money later.

Automatic “Ready for Collection” Messages

When you mark a job as ready, the customer gets a text/email with your opening hours and what’s outstanding to pay. That cuts down the constant “Is it ready?” calls and helps you clear shelf space faster.

Proof of Work and Job History per Customer

Keep a record of what you did last time—materials used, colour match notes, and photos. Perfect for repeat customers who bring the same boots every winter or want a matching repair on both shoes after you’ve done one.

The challenges every shoe repair faces

Walk-ins, Drop-offs, and “Can You Do It Today?”

Most work arrives without warning. One customer wants a same-day heel tip, another drops off four pairs for resoling. If you rely on memory and paper tickets, it’s easy to overpromise. You need clear capacity for quick fixes vs longer bench jobs.

Missing Details Cause Rework and Arguments

A repair ticket that says “sole” isn’t enough. Is it a half sole, full sole, rubber or leather, stitched or bonded, with a new heel block? If you don’t capture photos, materials, and agreed finish, you risk doing the wrong job—or a dispute at collection.

Turnaround Times Shift When Materials Aren’t In

Heels, soles, zips, dyes, edge ink and threads aren’t always on the shelf. A job can stall while you wait for parts, then you forget to call the customer. Without a simple “waiting for materials” status and reminders, ready jobs sit on the rack too long.

Payment Friction: Deposits, Balance on Collection, and No-shows

High-value restoration and leather work needs a deposit, but small fixes are often paid on pickup. When customers don’t return, you’re stuck with stock on the shelf and time lost. You need easy deposits, clear pickup notifications, and a record of what’s been paid.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real shoe repair workflows

A typical day starts with opening up, checking yesterday’s drop-offs, and seeing what’s due for collection. Before the first rush, you need to know what’s realistic: a couple of quick heel tips, a zip replacement you can do mid-morning, and a pair of boots waiting for the right sole unit. Then the walk-ins begin. Someone wants a same-day repair for a wedding, another has school shoes with a split...

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What we help with

  • Paper tickets going missing or getting separated from the pair
  • Customers turning up for collection before the job is actually ready
  • Quoting “a sole repair” without knowing the exact materials and finish
  • High-value restorations started without a deposit, then the customer disappears
  • Constant “Is it ready yet?” calls while you’re mid-repair
Shoe Repair Business Mobile App

Manage Your Shoe Repair Business
From Anywhere

Download the iBookFast Provider app and manage your shoe repair bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Shoe Repair Bookings Accept shoe repair bookings, confirm or reschedule instantly
Live Chat Message your shoe repair clients directly
Push Notifications Never miss a shoe repair booking or enquiry
Business Analytics Track your shoe repair business earnings
Team Management Manage your shoe repair team schedules
Review Management Respond to shoe repair service reviews

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your shoe repair business accepting bookings in under 5 minutes

1

List Your Repair Types and Typical Turnaround

Add services like heel repair, half sole, full resole, zip replacement, stitching, leather restoration and shoe cleaning. Set realistic lead times for each, so customers don’t assume everything is a while-you-wait job.

2

Set Drop-off Slots and Quick-Fix Capacity

Create separate availability for drop-offs and fast jobs. For example, allow a limited number of same-day heel tips, while keeping bench time protected for longer work like resoles and restoration.

3

Choose Deposits and Collection Payments

Decide which jobs require a deposit (typically restoration and higher-value repairs) and which are pay-on-collection. The system confirms payment terms so you’re not having the same conversation at the counter every day.

Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our shoe repair booking system.

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Can I keep space for urgent same-day repairs like heel tips or broken straps?

Yes. You can set aside specific “quick-fix” slots each day and limit how many can be booked. That way you can still handle urgent heel repairs, strap fixes or emergency stitching without wiping out time for booked drop-offs and bench work. You can also close same-day slots when you’re already at capacity.

What repair types can customers book in advance?

You can offer bookings for common jobs like heel repair, half soles, full resoles, zip replacement, stitching, leather repair, recolouring, and shoe cleaning. Each service can have its own duration and lead time. Customers can also add notes and photos so you know what you’re dealing with before they arrive.

When should I take payment for shoe repairs—deposit or on collection?

For small jobs, many cobblers prefer payment on collection. For premium work like full resoles, leather restoration, long-boot zip replacements or handbag repairs, a deposit protects your time and materials. The system supports deposits upfront with the balance paid when the customer collects.

Does it handle seasonal rushes like back-to-school and winter boots?

Yes. You can adjust availability and lead times during busy periods, and reduce the number of quick-fix slots when the bench is full of resoles and boot work. Customers see realistic dates rather than turning up expecting a 24-hour turnaround. It helps you avoid overpromising when demand spikes.

Can I manage multiple staff or more than one workbench?

You can assign bookings to different staff members or benches and see who’s loaded up with long repairs versus quick jobs. That makes it easier to share work like stitching, finishing, and restoration steps. It also helps if you cover the counter while someone stays on the bench.

How does it help turn enquiries into confirmed bookings?

Instead of back-and-forth messages, customers can choose a drop-off time and submit photos straight away. You can reply with a clear quote range and lead time, then send a booking link to lock it in. Once they’ve booked (and paid a deposit if needed), the job is far less likely to disappear.

Will customers get updates without me constantly calling them?

Yes. You can send automatic confirmations, reminders, and “ready for collection” messages. If a job is delayed—say you’re waiting for a sole unit—you can update the status and message the customer quickly. It cuts down on missed calls and repeated “Is it ready?” questions.

Can I vary pricing for different materials and levels of wear?

Yes. You can set base prices for standard jobs and add options for materials (rubber vs leather), extra work (stitching, edge finishing), and premium services like colour matching. For repairs that need inspection, you can take a booking as an assessment and confirm the final quote after you’ve seen the item.

0% Commission

Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

Get paid upfront

Why iBookFast for your shoe repair business?

Shoe repair in the UK runs on trust and repeat custom, but the day-to-day reality is messy: walk-ins, drop-offs, and jobs that change once you’ve properly inspected the footwear. A customer might say “just a sole”, but when you look closer it’s a separated midsole, worn heel lift, and cracked stitching that needs redoing. If your booking and job notes don’t capture that, you either underquote or e...

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Take Bookings for Repairs Without Living on the Phone

Get drop-offs organised, take deposits for restorations, and cut no-shows — with 0% commission on every shoe repair job.

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