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Best security guard booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Security Guard Business
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Everything you need to run your security guard business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Shift & rota booking, not appointments

Create bookable shift blocks (8/10/12 hours, nights, weekends) and assign one guard or a whole team. Perfect for door supervision, festivals, retail guarding and static sites where coverage matters more than “time slots”.

Urgent cover requests with instant confirmation

Let clients submit urgent cover requests with site address, report time, dress code and access notes. You confirm the shift and send a clear acknowledgement so nobody’s guessing what’s been agreed at 6pm on a Friday.

SIA and role requirements captured up front

Collect the job type (DS, SG, close protection), required numbers, any female operative requirement, and extras like first aid or CCTV monitoring. Keep it attached to the booking so it doesn’t disappear in a WhatsApp thread.

Site details that guards actually need

Store muster points, sign-in procedure, keys/contact names, patrol frequencies, and incident reporting expectations per site. Each booking can include instructions so the operative turns up prepared, not ringing you at the gate.

Deposits, per-shift payments, or invoice terms

Take a deposit for events, take payment per shift for ad-hoc jobs, or invoice for contract guarding. Set your rates by role, day/night, weekends and bank holidays so pricing stays consistent when you’re busy.

Client comms with a proper audit trail

Automatic booking confirmations, reminders and update messages help cut last-minute confusion. When a client disputes timings or requirements, you’ve got a clear record of what they booked and what you confirmed.

The challenges every security guard faces

Urgent cover and short-notice changes

Sickness, late cancellations, venue capacity changes and “can you add another guard for tonight?” requests are daily life. If you’re relying on phone calls and messages, you miss details like report times, kit requirements, or where to sign in — and the client blames you when someone turns up wrong.

Shift-based work that doesn’t fit normal calendars

A typical week is a mix of nights, weekends, 12-hour shifts, and multi-day events. Standard appointment booking assumes one person, one slot. Security needs multiple operatives, overlapping shifts, handovers, and breaks — without double-booking your best DS on two sites.

Compliance details getting lost

Clients ask for SIA Door Supervisor vs Security Guarding, sometimes first aid, sometimes a female operative for searches, and often site-specific rules. When requirements live in texts and emails, you can’t prove what was agreed, and it becomes a headache when there’s an incident or complaint.

Payment delays and messy invoicing

Some clients pay a deposit for event security, others want 30-day terms for manned guarding, and some try it on after the job with “we’re disputing hours”. Without a clear booking record, start/finish times and agreed rates, you spend evenings chasing invoices instead of taking new work.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real security guard workflows

A normal day starts with checking who’s on what site tonight: a static guard on a logistics yard, two door supervisors on a late-licence venue, and an ad-hoc retail cover shift that came in yesterday. Before you’ve even had a brew, a regular client rings to say their guard has called in sick and they need cover from 6pm. You’re trying to sort it while you’re also answering an event organiser who’s...

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What we help with

  • Last-minute cover requests coming in while you’re on a site
  • Clients asking for “a bouncer” but needing DS with specific requirements
  • Double-booking operatives across overlapping night shifts
  • Site instructions lost in WhatsApp, leading to poor handovers
  • Invoice disputes over hours, extensions, or extra guards added on the night
Security Guard Business Mobile App

Manage Your Security Guard Business
From Anywhere

Download the iBookFast Provider app and manage your security guard bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Security Guard Bookings Accept security guard bookings, confirm or reschedule instantly
Live Chat Message your security guard clients directly
Push Notifications Never miss a security guard booking or enquiry
Business Analytics Track your security guard business earnings
Team Management Manage your security guard team schedules
Review Management Respond to security guard service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your security guard business accepting bookings in under 5 minutes

1

List your security services and shift types

Add door supervision, event security, manned guarding, close protection, patrols and retail cover. Set minimum shift lengths, day/night rates, weekend and bank holiday pricing, and any call-out or short-notice premiums you charge.

2

Add sites, coverage areas and job requirements

Set where you cover (towns, postcodes, regions) and store site notes like access, sign-in, muster points and key contacts. Add requirement fields such as SIA role, number of operatives, female search requirement, and first aid.

3

Share your booking link and start confirming shifts

Send your link to venues, event organisers, facilities managers and contractors. Let them request cover 24/7, then confirm the shift, send the acknowledgement, and take a deposit or set invoice terms depending on the client.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
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30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our security guard booking system.

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Can I handle urgent, same-day security cover requests?

Yes. Clients can submit an urgent request with report time, site address, role (DS/SG/CP) and numbers required. You can confirm quickly and the client receives a written confirmation, which reduces the usual back-and-forth when you’re trying to fill a shift at short notice.

What types of security jobs does the system suit best?

It’s built for shift-based work like door supervision, event security, retail guarding, construction site security and static manned guarding. You can offer standard shift lengths and also handle multi-day events where requirements change by day. Close protection can be handled as bespoke bookings with extra detail captured up front.

When do I take payment for event security vs contract guarding?

For events, many firms take a deposit to lock the date in, with the balance due before the shift or on completion. For ongoing manned guarding, invoicing on agreed terms is common. The system supports deposits, per-shift payments, or invoice-based workflows so you can match how each client operates.

How does it cope with seasonal demand like December and summer festivals?

You can open extra availability for peak periods and keep your core contract coverage protected. Because clients submit the key details through the booking form, you spend less time on admin when demand spikes. It’s especially handy for repeated party-night work where times and staffing levels change weekly.

Can I manage multiple guards and team assignments?

Yes. You can create shifts that require more than one operative and assign a team rather than treating it like a single-person appointment. That’s useful for venues needing two DS on the door, or events needing a supervisor plus search staff. It also helps avoid clashes when the same guard is requested by different clients.

How does it help turn enquiries into confirmed bookings?

Most security enquiries stall because the client hasn’t provided enough detail to price or confirm properly. The booking journey prompts for the important bits: role, hours, numbers, site type and any special requirements. That means you can respond with a clear confirmation and price, rather than starting a long email chain.

What customer communication does it cover for security work?

It sends booking confirmations and reminders so the client knows what’s happening and when. If the event schedule changes, you can update the booking details and keep a record of what was agreed. That written trail is useful when there’s a dispute about start time, extensions, or additional operatives.

Can I flex pricing for nights, weekends, bank holidays and higher-risk venues?

Yes. You can set different rates based on shift type and timing, and apply higher pricing for short-notice work or certain job categories. This is important in security because Friday/Saturday nights, bank holidays and specific venues often require higher rates to cover the risk and staffing pressure.

0% Commission

Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

Get paid upfront

Why iBookFast for your security guard business?

Security work in the UK is won and lost on reliability. Clients don’t book “an appointment”; they book cover. That might be a single door supervisor for a Thursday night, a three-day event with changing start times, or a long-term manned guarding contract where the same site needs the same standard every day. The booking process has to reflect that, otherwise you spend your life translating vague...

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Start Taking Security Shift Bookings Online — Properly

Set up your door supervision, event and guarding shifts with 0% commission and fewer last-minute booking headaches.

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