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Best physiotherapist booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Physiotherapist Business
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Everything you need to run your physiotherapist business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Assessment vs Follow-Up Slot Control

Set different durations and rules for new patient assessments, follow-ups, and extended sessions (e.g., complex MSK or post-op). Patients only see what you actually want them to book.

Deposits & DNA Protection

Take deposits or full payment at booking for high-demand slots. Reduce DNAs and last-minute cancellations without awkward phone calls, and keep a clear record of what’s paid and what’s outstanding.

Pre-Appointment Intake & Consent

Send digital intake forms, medical history, and consent ahead of time so you’re not doing paperwork in the treatment room. Start the session with clinical detail, not admin.

Waitlist for Cancellations

When someone cancels, offer that slot to patients who want to be seen sooner—ideal for acute flare-ups and athletes on a timeline. Fill gaps quickly without ringing round between patients.

Treatment-Time Friendly Reminders

Automated confirmations and reminders reduce “sorry, I forgot” DNAs while you’re hands-on. Patients get clear directions, arrival instructions, and what to wear/bring for assessment.

Multi-Clinician Diary for Shared Rooms

Manage multiple physios, rehab assistants, and room availability so you don’t book two people into the same treatment room or run two assessments when only one plinth is free.

The challenges every physiotherapist faces

No-shows and late cancellations wreck the day

A missed 45–60 minute slot isn’t like a missed haircut. It’s lost clinical time you can’t backfill easily, and it pushes other patients’ rehab timelines. Chasing deposits, rescheduling by phone, and keeping a cancellation list manually is a constant drain.

The wrong appointment type gets booked

Patients often don’t know whether they need a new assessment, a follow-up, or a longer session for complex issues. When they book the wrong thing, you either run late, cut treatment short, or spend time rebooking—none of which feels professional.

Urgent flare-ups vs planned rehab blocks

Back pain flare-ups, acute sports injuries, and post-op concerns can’t always wait. But your diary is also full of planned rehab sessions that need consistency. Without a system to protect certain slots and manage waitlists, urgent cases cause chaos.

Admin spills into evenings

Collecting consent, medical history, and basic screening questions on arrival wastes treatment time and increases risk. Add in payment chasing, sending exercise plans, and confirming appointments, and you’re stuck doing admin when you should be recovering between clinics.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real physiotherapist workflows

A typical clinic day starts before you’ve treated anyone. You’re checking who’s new, who’s post-op, and who’s mid-way through a rehab plan—then you’re trying to spot the risks: a late cancellation that will leave a gap, a new patient who hasn’t filled in their history, or a double-booking because a follow-up was booked into an assessment slot. Once you’re in sessions, you can’t keep jumping to an...

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What we help with

  • DNAs and late cancellations leaving 60-minute holes
  • Patients booking a follow-up into an assessment slot
  • Phone calls coming in while you’re hands-on with a patient
  • Scrambling for consent and medical history at reception
  • Double-booking clinicians or rooms on busy evenings
Physiotherapist Business Mobile App

Manage Your Physiotherapist Business
From Anywhere

Download the iBookFast Provider app and manage your physiotherapist bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Physiotherapist Bookings Accept physiotherapist bookings, confirm or reschedule instantly
Live Chat Message your physiotherapist clients directly
Push Notifications Never miss a physiotherapist booking or enquiry
Business Analytics Track your physiotherapist business earnings
Team Management Manage your physiotherapist team schedules
Review Management Respond to physiotherapist service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your physiotherapist business accepting bookings in under 5 minutes

1

Add Your Appointment Types and Durations

Create the sessions you actually deliver: new patient assessment, follow-up, extended session, sports massage (if offered), and post-op review. Set realistic durations and buffers so you’re not running late from the first patient.

2

Set Deposits, Cancellation Rules, and Intake Forms

Choose when to take deposits or full payment (e.g., evenings and weekends). Add cancellation windows that match your clinic policy and send intake/consent forms automatically so patients complete them before arrival.

3

Share Your Booking Link Everywhere Patients Look

Put your link on Google Business Profile, your website, Instagram, and in follow-up emails. Patients can book 24/7, and you keep control of what they can book and when.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our physiotherapist booking system.

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Can I keep slots for urgent back pain or acute sports injuries?

Yes. You can protect specific times in the day for urgent assessments and only show them for certain appointment types. If those slots aren’t used, you can release them later or offer them to your waitlist. It stops urgent cases from blowing up your whole rehab diary.

How does it handle common physio appointments like assessments and follow-ups?

You set each appointment type with its own duration, price, and availability rules. New patients can be restricted to assessment slots, while existing patients book follow-ups in shorter blocks. This prevents a 30-minute follow-up being booked where you need a full assessment.

When do patients pay—before or after the session?

You can choose deposits, full pre-payment, or pay-on-the-day depending on the appointment type. Many clinics take deposits for peak-time slots to reduce DNAs, then take the balance in clinic. It also works well for prepaid rehab blocks if you sell packages.

Do you see seasonal spikes in physio demand in the UK?

Definitely, and the diary needs to cope. January often brings gym-related flare-ups, spring/summer is heavy on running and field sport injuries, and autumn can be busy as routines change. With the right booking rules, you can keep assessment capacity without losing continuity for rehab patients.

Can I manage multiple physios, rooms, or a rehab assistant?

Yes. You can run separate diaries per clinician and factor in room availability so you don’t book two people into the same space. It’s especially useful if you share plinths, run late clinics, or have a rehab assistant doing supervised exercise sessions.

How does this help convert enquiries into actual bookings?

Instead of back-and-forth messages, you send a booking link with clear appointment types and prices. Patients book immediately while they’re motivated, including out-of-hours. For people shopping around, fast confirmation and deposits reduce drop-off.

What patient communication is included for a physio clinic?

Patients receive confirmations, reminders, and any pre-visit instructions you choose (what to wear, arrival time, forms to complete). You can also include clinic details like parking and access notes, which reduces late arrivals. It cuts the number of “Where are you based?” calls during clinic hours.

Can I vary pricing for different job types like sports injury vs post-op rehab?

Yes. You can set different prices for assessments, follow-ups, extended sessions, and specialist appointments. If you charge more for evenings, weekends, or longer clinical time, you can reflect that in the booking options. It keeps pricing consistent and avoids awkward conversations at reception.

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Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

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Why iBookFast for your physiotherapist business?

Physiotherapy isn’t a one-off service. Most patients need a pathway: initial assessment, early follow-ups close together, then longer gaps as they build capacity and self-manage. Booking needs to reflect that reality. If your diary is filled by whoever gets through on the phone first, you end up with a messy mix of appointment lengths, poor continuity, and too many gaps created by last-minute canc...

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Start Taking Physio Bookings Without the Constant Phone Tag

Get assessments, follow-ups and urgent slots booked online with deposits and reminders — and pay 0% commission on every appointment.

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