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Best phone repair booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Phone Repair Business
⭐ 4.9 • Open now
Today's Bookings 8 Jobs
This Week £2,450
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Everything you need to run your phone repair business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Repair-Type Booking (Screen, Battery, Port, Camera)

Customers choose the right job upfront, so you’re not guessing whether it’s a simple screen replacement or a deeper fault. Set different durations for iPhone screen repair, Samsung repair, charging port cleans, speaker swaps, and diagnostics.

Drop-Off & Collection Slot Control

Separate drop-off times from bench time so your counter doesn’t get swamped. Offer clear collection windows, add buffers for glue curing or testing, and avoid five people arriving at once expecting “ten minutes”.

Deposits for Parts-Heavy Repairs

Take a deposit when a job needs a specific screen, battery, or housing. It cuts down cancellations after you’ve placed an order and keeps awkward “can you hold it until payday?” conversations to a minimum.

Automatic Repair Updates by Text/Email

Send “device received”, “diagnosis complete”, “parts arrived”, and “ready for collection” messages without stopping mid-repair to answer the phone. Customers feel looked after, and you spend less time repeating the same updates.

Device Details Captured at Booking

Collect model, colour, storage, fault notes, passcode/Face ID status, and whether the device has been opened before. That’s the difference between ordering the right part first time and delaying a phone screen fix for days.

Secure Handling Notes for Data & Privacy

Add customer consent notes for data access, backups, and testing (camera, mic, speaker). Keep everything tied to the booking so you’re not relying on scraps of paper when a customer disputes what was agreed.

The challenges every phone repair faces

Walk-ins collide with booked drop-offs

Most phone repair work starts as a “quick one” at the counter. Then you’ve got booked screen replacements and battery swaps queued up, plus walk-ins wanting same-day. Without controlled booking windows and buffers, you end up rushing diagnostics or pushing collections back, which creates complaints and refunds.

Parts lead times and colour/storage variants

A screen isn’t just a screen. Models, revisions, frame colour, OLED vs LCD, and supplier stock all matter. If you book jobs without confirming parts, you waste bench time and disappoint customers. You need bookings that capture the device details and allow deposits before ordering parts.

Uncertain repairs: water damage & intermittent faults

Liquid damage, boot loops, signal issues and random reboots rarely have a fixed timeline. Customers still want a slot and a price. If your booking process can’t set expectations (diagnostic first, quote next), you get arguments at collection and bad reviews for “taking too long”.

Payment friction at drop-off and collection

People often arrive without cash, want to pay later, or change their mind after you’ve ordered parts. If you don’t take deposits for screens or board-level work, you carry the risk. Chasing bank transfers after collection is how margins disappear in a busy shop.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real phone repair workflows

A typical day starts with the bench already full: yesterday’s devices waiting on parts, a couple of “ready for collection” jobs, and a handful of new enquiries that came in overnight. Before you even pick up a screwdriver, the phone rings — “How much for an iPhone screen?” — while a walk-in wants a charging port cleaned “right now”. With online booking in place, the morning is clearer. Your first...

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What we help with

  • Missing calls because you can’t answer with a phone in bits on the bench
  • Customers booking “screen repair” when it’s actually a diagnostic or board fault
  • No-shows for drop-offs and collections that wreck the day’s timings
  • Ordering the wrong screen because model/colour details weren’t captured
  • Customers refusing to pay after you’ve ordered parts without a deposit
Phone Repair Business Mobile App

Manage Your Phone Repair Business
From Anywhere

Download the iBookFast Provider app and manage your phone repair bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Phone Repair Bookings Accept phone repair bookings, confirm or reschedule instantly
Live Chat Message your phone repair clients directly
Push Notifications Never miss a phone repair booking or enquiry
Business Analytics Track your phone repair business earnings
Team Management Manage your phone repair team schedules
Review Management Respond to phone repair service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your phone repair business accepting bookings in under 5 minutes

1

Add Your Repair Jobs and Diagnostic Options

List your common services like iPhone screen repair, Samsung screen replacement, battery swaps, charging port repairs/cleans, camera repairs, speaker/mic faults, and water damage diagnostics. Set realistic durations and include a separate diagnostic booking so you’re not promising fixed turnaround on unknown faults.

2

Set Drop-Off Rules, Buffers, and Deposits

Decide how many drop-offs you can handle per hour at the counter and add buffers for testing and glue curing. Turn on deposits for parts-heavy jobs (screens, housings) and set clear terms for cancellations once parts are ordered.

3

Share Your Booking Link Everywhere Customers Find You

Add the link to Google Business Profile, Instagram, Facebook, and your website. Customers can book 24/7, choose the right repair type, and you’ll start the day with a proper schedule instead of a queue of missed messages.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our phone repair booking system.

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Can I keep emergency same-day slots for cracked screens?

Yes. You can reserve a couple of same-day slots for urgent screen repairs and keep the rest for booked drop-offs. If the bench is already full, you can close those slots so customers aren’t promised a turnaround you can’t hit. It stops the day being derailed by last-minute walk-ins.

How do I manage different job types like screen repair vs diagnostics?

Set each repair type as its own booking with its own duration and pricing rules. Screen replacements, battery swaps and charging port cleans can be fixed-time jobs, while diagnostics and water damage checks can be booked as an assessment first. That way you’re not locking your diary to unrealistic estimates.

When should I take payment — drop-off, after diagnosis, or on collection?

Most shops take deposits for screen/parts orders at booking or drop-off, then the balance on collection. For diagnostics, you can take the diagnostic fee upfront so you’re covered if the customer declines the repair. The system lets you set this per service so you’re not handling every job the same way.

Does phone repair have seasonal busy periods in the UK?

Definitely. You’ll often see spikes around new handset releases (trade-ins and transfers), back-to-school, Christmas, and pre-holiday travel. Weekends also drive cracked screens and urgent fixes. Online booking helps you manage those surges without losing enquiries to slower replies.

Can I run multiple benches or staff members on one schedule?

Yes. If you’ve got more than one technician, you can assign bookings to different people or set capacity so you’re not overloading one bench. It’s useful when one tech handles board-level work and another focuses on screens and batteries. You can also keep counter drop-offs separate from repair time.

How does it help convert quotes into actual bookings?

Instead of sending a price by message and hoping they come back, you can send a booking link for the exact job type with the next available slots. Customers who are shopping around often book the shop that makes it easiest. Deposits also reduce time-wasters for screen orders.

What customer messages should go out automatically?

The big ones are: booking confirmation, drop-off instructions, “device received”, “diagnosis complete”, “quote approved”, “parts arrived”, and “ready for collection”. These updates cut down on constant “any news?” calls while you’re trying to work. They also create a clear record if there’s ever a dispute.

Can I vary pricing for different models and repair grades?

Yes. You can set different prices for iPhone vs Samsung, older vs newer models, and different screen grades if you offer them. You can also keep diagnostics as a fixed fee and only quote for the repair after inspection. It keeps pricing transparent without boxing you into one-size-fits-all rates.

0% Commission

Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

Get paid upfront

Why iBookFast for your phone repair business?

Phone repair is one of those trades where customers expect speed, but the work doesn’t always behave. A cracked screen can be a straightforward swap, yet you still need time for adhesive, testing Face ID/Touch ID, checking proximity sensors, and making sure there’s no dust trapped under the glass. Charging issues might be a lint-packed port… or it could be a damaged flex, a battery problem, or cor...

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Start Taking Screen Repair Bookings Without the Phone Tag

Get a booking link that captures device details, takes deposits, and cuts no-shows — with 0% commission on every phone repair job.

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