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Best massage therapist booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Massage Therapist Business
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Everything you need to run your massage therapist business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Deposit & Cancellation Rule Control

Set different deposit levels and cancellation windows for deep tissue, sports massage and longer sessions. If someone cancels late, your policy is clear and applied consistently, without awkward back-and-forth.

Treatment-Length Booking with Real Buffers

Build services as you actually deliver them: assessment time, hands-on time, and changeover time. Add automatic buffers for cleaning, laundry, notes and a breather between clients so you don’t run behind all day.

Client Intake Forms Before They Arrive

Send health questionnaires, contraindication prompts and consent forms automatically at the point of booking. You walk into the session already informed, and you’re not trying to gather medical details at the reception desk.

Add-Ons for Cupping, Hot Stones and Extras

Let clients choose add-ons during booking so you can price properly and prepare the room. No more ‘can we do hot stones as well?’ five minutes before the appointment with no time to heat equipment or adjust timing.

Quiet-Time Reminders That Match Your Brand

Automated confirmations and reminders reduce missed appointments without you chasing people. Messages can include what to wear, arrival time, parking notes, and aftercare guidance, so you’re not repeating yourself every day.

Mobile Radius, Travel Fees and Location Notes

If you offer mobile massage, define where you’ll travel, when you’ll do it, and what you charge. Collect address details, access instructions and parking info upfront so you’re not guessing between appointments.

The challenges every massage therapist faces

Late Cancellations and No-Shows

Massage is time-based and you can’t “make up” a missed hour. A 30–60 minute gap in the middle of the day often can’t be filled at short notice, especially for specialist treatments. Without deposits, clear cancellation terms and automated reminders, you end up losing income and working evenings to catch up.

Treatment Times That Don’t Fit Neat Slots

A sports massage might need extra assessment time, while a relaxation session needs a calmer pace and longer turnaround. If you book everything in rigid blocks, you either run late or rush clients. You also need breathing space for room changeover, laundry, sanitising and writing treatment notes.

Client Screening, Contraindications and Consent

New clients often need a health questionnaire, consent and a quick chat about injuries, pregnancy, medications or recent surgery. Doing this on arrival eats into treatment time and can feel chaotic. If it’s handled via messages, details get missed and you’re exposed if something goes wrong.

Mobile Visits, Parking and Travel Planning

For mobile massage, travel time can wreck your day if it’s not planned properly. Clients forget to mention stairs, parking restrictions, pets, or whether there’s space to set up a couch. Taking bookings without structured questions leads to delays, back-to-back bookings that aren’t physically possible, and a lot of unnecessary stress.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real massage therapist workflows

A typical day starts before you even see a client. You’re checking the diary, confirming which sessions are deep tissue versus relaxation, and making sure you’ve got time for laundry, room reset and notes. Then the first message comes in: “Can you fit me in today? My hamstring’s gone.” If you’re hands-on, you can’t answer, and by the time you reply they’ve booked elsewhere. With a proper massage...

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What we help with

  • Getting booking enquiries mid-treatment and losing the client
  • No-shows wiping out prime evening and weekend slots
  • Sessions overrunning because there’s no buffer for assessment and notes
  • Last-minute requests for add-ons with no time to prepare or price properly
  • Mobile appointments booked back-to-back with impossible travel time
Massage Therapist Business Mobile App

Manage Your Massage Therapist Business
From Anywhere

Download the iBookFast Provider app and manage your massage therapist bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Massage Therapist Bookings Accept massage therapist bookings, confirm or reschedule instantly
Live Chat Message your massage therapist clients directly
Push Notifications Never miss a massage therapist booking or enquiry
Business Analytics Track your massage therapist business earnings
Team Management Manage your massage therapist team schedules
Review Management Respond to massage therapist service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your massage therapist business accepting bookings in under 5 minutes

1

List Your Treatments and Real-World Durations

Add services like sports massage, deep tissue, relaxation and therapeutic sessions, with the actual time you need (including assessment and changeover). Set different durations for 30/45/60/90 minutes and build in automatic buffers for cleaning and notes.

2

Set Your Policies: Deposits, Cancellations and New-Client Forms

Choose when to take deposits (for peak times, longer sessions, or new clients) and set your cancellation window. Add intake questions and consent so you’re not squeezing paperwork into the first part of the appointment.

3

Share Your Link for Clinic and Mobile Bookings

Add your booking link to Instagram, Google Business Profile and your website. If you do mobile massage, define your travel area, available days, and any travel fee, and collect address/parking notes at the time of booking.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
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30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our massage therapist booking system.

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How do I handle urgent, same-day sports massage requests without wrecking my diary?

You can create specific “urgent injury” slots on certain days, or keep a small amount of protected availability that only shows within a set time window. That way you can take last-minute bookings without pushing existing clients back. You can also require a deposit for same-day slots to cut down on time-wasters.

Can I set different appointment lengths for deep tissue vs relaxation massage?

Yes. You can build each treatment with its own duration and include extra time for assessment or a slower pace depending on the style of massage. You can also add buffers after specific treatments, so deep tissue doesn’t run into the next booking. This keeps your day realistic and reduces running late.

When should I take payment — deposit upfront or pay after the session?

Many therapists take a deposit to protect evenings, weekends, longer sessions, and first-time clients, then take the balance after treatment. Others take full payment upfront for peak times or gift bookings. The system supports both, so you can match payment timing to your cancellation risk and client type.

Does the system help with seasonal spikes like January fitness injuries and pre-Christmas relaxation bookings?

It does, because you can adjust availability, deposits and reminders during busy periods without changing how you work day-to-day. When demand spikes, automated confirmations and reminders reduce the admin load and cut down no-shows. You can also add extra sessions or extended hours temporarily and keep everything consistent.

What if I work with another therapist or rent rooms across different locations?

You can manage multiple practitioners and allocate availability per person, so clients book the right therapist without confusion. If you work across locations or rooms, you can set where each person is available on which days. That prevents double-bookings and avoids the “I thought you were at the other clinic” problem.

How does it help turn enquiries into confirmed bookings?

Instead of long message threads, you can send a single booking link that shows services, prices and live availability. Clients can choose a slot and secure it with a deposit if you require one. That reduces drop-offs from people who are “just asking” and helps you fill gaps faster.

Can I automate client communication like aftercare and arrival instructions?

Yes. You can include key details in confirmations and reminders, like what to wear, when to arrive, parking, and what to do if they’re late. You can also send pre-appointment messages for new clients about intake forms and contraindications. It keeps communication consistent without you repeating yourself.

Can I vary pricing for mobile massage, add-ons, and longer sessions?

Yes. You can price by duration, add optional extras like cupping or hot stones, and set separate mobile services with travel fees where appropriate. This means clients see an accurate price at booking rather than a vague estimate. It also helps you prepare properly because you know exactly what’s been booked.

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Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

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Why iBookFast for your massage therapist business?

Massage therapy looks simple from the outside: book an hour, do the treatment, take payment. In reality, your diary is a balancing act between different treatment types, client expectations, and the physical limits of doing hands-on work all day. Clients don’t book massage like they book a haircut. A lot of people enquire when they’re in pain (neck and shoulder flare-ups, post-gym strains, desk-r...

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Fill Your Diary Without Living on Your Phone

Take massage bookings 24/7, reduce no-shows with deposits, and keep proper buffers — with 0% commission on every appointment.

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