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Best locksmith booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Locksmith Business
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Everything you need to run your locksmith business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Emergency Slot Hold-Back

Keep specific time windows reserved for lock-outs and urgent entries, so you’re not choosing between a stranded customer and a booked lock change.

Door & Lock Intake Questions

Collect the details that prevent wasted trips: UPVC/timber/composite, multipoint vs nightlatch, cylinder type, key snapped, and whether there’s any access at all.

Service Area & Call-Out Rules

Set your coverage by postcode and add travel or out-of-hours call-out fees automatically, so you’re not negotiating on the phone at 11pm.

Deposit for Parts-Heavy Jobs

Take a deposit for lock replacements, multipoint mechanisms, or keyed-alike sets before you order parts, reducing cancellations and timewasters.

Instant Confirmations & SMS Updates

Send booking confirmations, arrival windows, and “on the way” messages while you’re still finishing the previous job — without stopping to type the same texts.

Job Notes for Access & Parking

Store gate codes, landlord contact details, restricted parking notes, and photos from the customer so you’re not hunting through WhatsApp threads at the kerb.

The challenges every locksmith faces

Emergency Call-Outs Collide with Planned Work

Lock-outs and break-ins don’t respect your diary. If your calendar is packed with scheduled lock replacements, you either turn away urgent work or let customers down. You need a way to reserve emergency capacity without constantly reshuffling the whole day by hand.

Bad Job Descriptions Lead to Wrong Parts on Arrival

Customers often say “it’s a Yale” when it’s actually a multipoint mechanism, or they don’t mention it’s a composite door. Turning up without the right cylinder length, gearbox, or handles wastes time and fuel and makes you look unprepared.

Quote Shopping and ‘Can You Beat This Price?’

For lock changes and security upgrades, customers will message three locksmiths and pick whoever replies first with a clear price range. If you’re on a job and can’t respond, you lose the work. Fast follow-ups and tidy quotes matter as much as the workmanship.

Payment Collection When You’re On the Doorstep

Many jobs finish on-site with the customer expecting to pay there and then. Cash is a hassle, card readers drop signal, and bank transfers can ‘go through later’. Without agreed payment terms or deposits for parts, you risk awkward conversations and unpaid balances.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real locksmith workflows

A typical locksmith day starts with checking what’s already booked: a morning lock replacement for a landlord, a midday UPVC door that “won’t lock”, and a late afternoon security upgrade with anti-snap cylinders. Then the phone starts. A lock-out comes in while you’re on the landlord job, and you can’t answer because you’ve got tools out and the tenant is watching the clock. With a proper booking...

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What we help with

  • Missing emergency calls while you’re mid-entry or driving
  • Turning up without the right cylinder length or multipoint parts
  • Customers booking someone else because you replied too slowly
  • Awkward payment chasing after ‘I’ll bank transfer you later’
  • Double-bookings when a ‘quick’ lock repair turns into drilling
Locksmith Business Mobile App

Manage Your Locksmith Business
From Anywhere

Download the iBookFast Provider app and manage your locksmith bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Locksmith Bookings Accept locksmith bookings, confirm or reschedule instantly
Live Chat Message your locksmith clients directly
Push Notifications Never miss a locksmith booking or enquiry
Business Analytics Track your locksmith business earnings
Team Management Manage your locksmith team schedules
Review Management Respond to locksmith service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your locksmith business accepting bookings in under 5 minutes

1

List Your Locksmith Job Types Properly

Add services like emergency lock-out, lock repair, euro cylinder replacement, UPVC door mechanism work, re-keying, and security upgrades. Set different durations and pricing rules for out-of-hours, weekends, and landlord/commercial jobs.

2

Set Your Coverage Area and Call-Out Fees

Define where you actually work by postcode and add travel charges or minimum call-out fees for longer distances. You can also limit late-night bookings to areas you’re happy to cover safely.

3

Add Intake Questions and Start Taking Bookings

Ask for door type, lock type, symptoms, access situation, and photos so you can load the van correctly. Share your booking link on Google Business Profile, your website, and missed-call text replies.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our locksmith booking system.

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How does the system handle emergency locksmith call-outs without wrecking my whole diary?

You can hold back dedicated emergency slots each day and limit how far ahead emergencies can be booked. If you’re already tied up, customers see the next realistic time rather than forcing you into impossible ETAs. You can also apply out-of-hours rules automatically for evenings and weekends. That keeps planned lock changes protected while still capturing urgent work.

Can I separate lock-outs, lock repairs, and lock replacements so the timings are realistic?

Yes — each job type can have its own duration, buffer time, and pricing. A simple lock-out might be shorter, while a UPVC multipoint issue or drilled cylinder replacement needs longer. You can also add extra time for travel between postcodes. That reduces overruns and double-bookings.

When should I take payment — deposit online or payment on-site?

For parts-heavy work like multipoint mechanisms, keyed-alike sets, or multiple cylinders, taking a deposit at booking helps cover ordering and reduces cancellations. For straightforward jobs, you can take payment on completion with card or bank transfer. The key is setting the expectation before you arrive so you’re not negotiating on the doorstep. Receipts can be sent automatically after payment.

Does locksmith demand really change through the year in the UK?

It does. Cold weather brings more stiff locks, swollen doors, and mechanisms that fail under load, while moving seasons and tenancy changeovers drive re-keying. Holiday lets often spike during summer with changeover work and lost key calls. With flexible availability and fees, you can reflect peak demand without manually updating your diary every week.

Can I manage multiple locksmiths or a small team with one system?

Yes — you can run separate calendars for each locksmith and assign bookings based on availability and area. It’s useful if one of you focuses on emergency work while another handles planned upgrades and landlord jobs. Notes and customer details stay with the job, so whoever attends has the full picture. That avoids duplicated calls and mixed messages.

How does it help convert quotes into actual bookings?

Instead of sending a vague message and hoping they call back, you can send a booking link for the exact service with your next available times. Customers can confirm immediately while they’re still comparing options. You can also request photos up front to firm up the quote range. Faster, clearer quoting wins work in a trade where customers ring around.

What customer communication does it cover for locksmith jobs?

It can send confirmation messages, reminders, and updates like “on the way” with an arrival window. You can include what the customer should do next — ID requirements for entry, keeping pets secure, or meeting you at the front door. For landlord or letting agent work, it can store access notes and contact details. That cuts down on repeated calls while you’re working.

Can I set different prices for out-of-hours, high-security locks, or tricky doors?

Yes — you can add pricing rules for evenings, weekends, and bank holidays, and separate services for standard cylinders vs high-security anti-snap upgrades. You can also include add-ons like extra keys, keyed-alike options, or additional locks. That keeps your pricing transparent without forcing every job into a one-price-fits-all quote. It also reduces disputes when a ‘simple lock change’ turns out to be something else.

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Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

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Why iBookFast for your locksmith business?

Locksmith work in the UK is split between urgency and planning. Emergencies are obvious: lock-outs, break-ins, lost keys, failed locks that won’t open, or doors that won’t secure. The customer isn’t browsing calmly — they’re stressed, often outside, and they’ll ring the first three numbers they see. If you can’t answer because you’re mid-entry or driving, you’re not “busy”, you’re invisible. Then...

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Start Taking Locksmith Bookings Without Missing Call-Outs

0% commission booking built for lock-outs, lock changes and security work — with the job details you need before you set off.

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