Best hairdresser booking software to grow your business

Same-day requests usually land when you’re mid-client and can’t answer the phone. With online booking, clients can see genuine gaps and book the correct service length without waiting for a reply. You can also keep a small “quick service” window for fringe trims or beard tidy-ups. If you’re full, the waitlist captures demand instead of losing it.

List services the way clients think: cut & finish, blow-dry, gents cut, kids cut, root tint, full head colour, highlights/foils, balayage, toner, treatment, and consultation. For colour, split out options by complexity so timings stay realistic. If you do colour corrections, make that a consultation-first booking so you can price and time it properly.

Deposits work best for long slots like highlights, balayage and Saturday appointments where no-shows hurt the most. Many salons take a fixed deposit or a percentage, then collect the balance in-salon after the service. Clear deposit terms in the booking confirmation reduce disputes. You can still leave short services like a dry cut as pay-on-the-day.

Peak periods fill up fast and cancellations cause chaos, especially in prime evening and Saturday slots. Online booking lets clients self-serve while you’re busy, and deposits reduce last-minute drop-outs. The waitlist helps you backfill cancellations quickly with clients who want any appointment before a holiday or event. You can also adjust availability and rules for peak weeks without rewriting the whole diary.

Yes—set each stylist’s working hours, breaks, and the services they offer. That stops clients booking a colour with someone who only cuts, or booking a long service into a short slot. If you run two chairs, you can avoid accidental overlaps that leave you double-booked. It also makes it easier to see who’s genuinely free when someone asks for “anyone today”.

Colour clients often ask for prices via DM and then disappear because it’s too much back-and-forth. Use a consultation booking option so they can pick a time, leave notes, and commit with a deposit if you choose. Once they’re booked in, automated confirmations and reminders keep them moving towards the appointment. You spend less time typing and more time doing chargeable work.

Clients want instant confirmation, a reminder the day before, and a clear way to reschedule if something comes up. For colour, they also need prep instructions: patch test requirements, how long the appointment will take, and what happens if they arrive late. Good messages reduce no-shows and stop clients turning up expecting a different service. It also cuts down on front-desk interruptions during your busiest times.

Hair pricing isn’t one-size-fits-all, especially for long/thick hair and correction jobs. You can set starting prices and add options (like extra product, toner, or a treatment) so clients understand why costs vary. For complex colour, push clients into a consultation first so you can confirm timing and price properly. That prevents under-quoted bookings that wreck your day and your margins.