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Best gas engineer booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Gas Engineer Business
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Everything you need to run your gas engineer business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Breakdown Call‑Out Slot Control

Keep specific windows for no-heat/no-hot-water call-outs so you’re not cancelling routine boiler services when the phones light up. Set same-day availability and minimum notice so you can actually get to the job.

CP12 / Landlord Visit Booking (Done Properly)

Offer dedicated appointment types for landlord gas safety checks, with the right time allowance and reminders. Capture property address, access notes, appliance count, and letting agent details at the point of booking.

Pre‑Visit Questions for Fault Finding

Ask for boiler make/model, error code, pressure issues, and whether the customer has reset the appliance. It cuts down on wasted trips and helps you bring the likely parts and tools first time.

Service Area & Travel Time Built In

Set your patch by postcode and stop bookings coming in from the wrong side of town. Add travel buffers between jobs so you’re not late before you’ve even picked up your analyser and paperwork.

Deposits, Card Payments, and Clear Balances

Take a deposit to secure routine services or landlord slots, then take the balance when the job’s complete. No awkward “can you pay later?” conversations and fewer evenings chasing bank transfers.

Job Reminders That Reduce No‑Shows

Automatic confirmations and reminders with practical prompts: clear access, locate the meter, ensure someone over 18 is present, and let you know about parking restrictions. Less time wasted outside locked doors.

The challenges every gas engineer faces

Emergency Breakdowns vs Booked Work

Boiler breakdowns don’t wait for gaps in your diary. One no-heat call-out can wipe out two routine services if you’ve booked back-to-back. You need a way to keep emergency capacity without constantly moving customers and apologising all day.

Access, Tenants, and Missed Appointments

Landlord and letting agent jobs are notorious for access issues: tenants not home, keys not left, meter cupboards locked, dogs in the house, parking permits needed. A missed CP12 slot isn’t just lost time — it’s another round of phone tag and rebooking.

Gathering the Right Job Details Upfront

Turning up without the boiler make/model, fault code, or whether it’s combi/system can mean the wrong parts, the wrong time allowance, or a wasted visit. You also need to know if it’s a simple cooker connection or a full gas pipework alteration.

Getting Paid Without Chasing

Domestic customers often want to ‘do a bank transfer later’ and landlords may pay on 30 days. Meanwhile you’ve paid for parts and lost hours on admin. You need clear payment options: deposits for bookings, card on completion, and invoices that don’t get ignored.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real gas engineer workflows

A normal day starts early. You check messages from overnight: one boiler not firing, a landlord chasing a CP12, and a service booked in for a combi that “makes a banging noise”. If you’re working off calls and texts, you’re already behind before you’ve loaded the van. With the booking system, your day is set with realistic slots — services grouped by area, travel time built in, and a couple of pr...

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What we help with

  • Customers ringing while you’re on a tightness test and can’t answer
  • CP12 appointments wasted because nobody can provide access
  • Turning up without boiler make/model or fault code and losing time
  • Back-to-back bookings that don’t allow for overruns or travel
  • Finishing jobs then spending evenings chasing bank transfers
Gas Engineer Business Mobile App

Manage Your Gas Engineer Business
From Anywhere

Download the iBookFast Provider app and manage your gas engineer bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Gas Engineer Bookings Accept gas engineer bookings, confirm or reschedule instantly
Live Chat Message your gas engineer clients directly
Push Notifications Never miss a gas engineer booking or enquiry
Business Analytics Track your gas engineer business earnings
Team Management Manage your gas engineer team schedules
Review Management Respond to gas engineer service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your gas engineer business accepting bookings in under 5 minutes

1

List Your Real Gas Jobs (Not Vague Categories)

Add booking options like boiler service, boiler breakdown call-out, landlord gas safety certificate (CP12), gas hob/cooker install, and gas pipework alterations. Set proper time allowances and any call-out fees or minimum charges so you’re not arguing on the doorstep.

2

Set Your Patch, Buffers, and Emergency Capacity

Choose the postcodes you actually cover and add travel buffers between jobs. Keep specific slots for urgent no-heat/no-hot-water call-outs so winter doesn’t wreck your whole week of services and landlord checks.

3

Collect the Details That Stop Wasted Visits

Add pre-booking questions for appliance make/model, fault code, number of appliances for CP12s, and access notes (tenant contact, key safe, parking). Then share your booking link on Google, WhatsApp, and your invoices to start filling the diary.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our gas engineer booking system.

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How does the system handle urgent boiler breakdowns without wrecking my diary?

You can keep protected call-out windows each day and only allow breakdown bookings into those slots. If you’re already full, the system can stop same-day bookings or push the next available time automatically. That means you’re not cancelling boiler services and CP12s every time the temperature drops.

Can I offer different job types like boiler service, CP12, and gas cooker installation?

Yes — you set each job type up as its own booking with the right duration and questions. A boiler service can be a fixed slot, while a landlord gas safety check can ask how many appliances are on site. Gas fitting jobs can include prompts about pipework changes and existing isolation valves.

When should I take payment for gas work — booking, on arrival, or after completion?

Most engineers take deposits for routine appointments (services and CP12s) to cut down no-shows, then take the balance on completion. For breakdowns, many take payment once the fault is diagnosed and the customer agrees the repair. The system supports deposits and card payments so you’re not relying on “I’ll transfer it later”.

What happens during the winter rush when everyone wants a same-day call-out?

You can limit how far ahead customers can book breakdown slots and cap the number of urgent jobs per day. You can also widen availability temporarily (earlier starts, later finishes) without manually messaging everyone. It keeps your workload realistic and stops you promising times you can’t meet.

Can I manage multiple engineers or a mate I sub-contract to?

Yes — you can set availability per engineer and allocate certain job types to certain people (for example, one engineer focusing on services while another handles breakdowns). That helps avoid two people turning up to the same address or leaving gaps because nobody knows who’s covering what.

How does it help turn quotes into confirmed bookings for boiler repairs or replacements?

After a diagnostic visit, you can send a booking link for the repair slot or a follow-up visit, rather than relying on the customer to ring back. You can also request a deposit to secure the date, which filters out timewasters. It’s particularly useful when customers are comparing a few Gas Safe engineers.

Will customers actually read the access and preparation notes?

They’re far more likely to when the notes are part of the booking confirmation and reminder messages. You can include practical prompts like “ensure the meter cupboard is accessible”, “clear the area around the boiler”, and “someone over 18 must be present”. It reduces failed visits and awkward delays on arrival.

Can I vary pricing for different boilers, locations, or out-of-hours work?

Yes — you can set different prices for standard hours vs evenings/weekends and add call-out fees where appropriate. You can also price CP12s by appliance count, or add surcharges for travel outside your main area. It keeps pricing fair without having to renegotiate on the phone for every enquiry.

0% Commission

Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

Get paid upfront

Why iBookFast for your gas engineer business?

Gas work isn’t like general handyman jobs where you can squeeze things in anywhere. Your day is built around time-critical visits, proper checks, and customers who often don’t understand what’s involved. A “quick look” at a boiler can turn into fault finding, parts sourcing, and a return visit. If your bookings don’t reflect that reality, you end up running late, missing calls, and losing the jobs...

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Take Your Next Boiler Service and CP12 Booking Online

Let customers book 24/7 with 0% commission — fewer missed appointments, fewer calls mid-job, and cleaner payment collection.

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