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Best game console repair booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Game Console Repair Business
⭐ 4.9 • Open now
Today's Bookings 8 Jobs
This Week £2,450
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Everything you need to run your game console repair business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Diagnosis vs Repair booking paths

Offer a paid diagnosis slot, then convert it into a repair booking once you’ve confirmed the fault. Ideal for no-power, liquid damage, blue light, and intermittent overheating jobs where the time needed isn’t obvious upfront.

Drop-off & collection windows that don’t wreck bench time

Set specific handover windows so you’re not constantly stopping soldering to answer the door. Customers book a drop-off time, get the address and instructions, and you keep the day moving without surprise walk-ins.

Postal repair intake with clear packing instructions

Let customers book a post-in repair and automatically send what to include (console only vs cables), how to package, and where to send it. Fewer missing controllers, fewer “where do I post it?” messages, fewer delays at intake.

Deposits for parts-heavy or high-risk faults

Take a deposit for HDMI ports, liquid damage clean-ups, SSD-related work, or controller bundles so you’re not left out of pocket when a customer changes their mind. Keep it flexible per service, not one rule for everything.

Automatic job updates customers actually care about

Send updates like “received”, “diagnosed”, “awaiting parts”, and “ready for collection” so you’re not typing the same replies all day. Customers feel looked after without you living on your phone.

Bench schedule you can trust

Block time for soldering sessions, cleaning batches, and controller stick drift runs. When a repair overruns (because it always can), you can move jobs without double-booking drop-offs or promising unrealistic completion times.

The challenges every game console repair faces

Diagnostics-first jobs that don’t fit neat time slots

A “no power” PS5 could be a simple PSU issue or a board-level fault. You can’t promise a fixed repair slot without a diagnosis stage. When bookings don’t separate diagnosis from repair, you end up overpromising turnaround and pushing other jobs back.

Drop-offs, post-ins and collection times colliding

Walk-ins want to drop off on lunch break, couriers arrive late, and collections happen at the worst moment—right when you’re under the microscope. Without proper time windows and notifications, you get queues at the counter and constant interruptions that slow repairs.

Parts dependency and repeated customer chasing

HDMI ports, fan assemblies, SSD issues, Joy-Con drift parts—some bits are next-day, others are a week away. Customers understandably ask for updates. If you’re tracking parts in your head, you spend evenings replying to messages instead of clearing the bench.

Price sensitivity and quote shopping

People compare prices for “PS5 HDMI repair” or “Nintendo Switch charging port” in minutes. If your quote process is slow or unclear, they’ll book elsewhere. But if you underquote without seeing the fault, you lose money on jobs that turn complex.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real game console repair workflows

A normal day in console repair starts before the first customer arrives. You’ve got yesterday’s jobs on the bench: a PS5 HDMI replacement waiting for final test, an Xbox that overheats after 20 minutes, and a Switch that won’t charge unless the cable is held at an angle. You want a solid block of uninterrupted bench time, because one slip on a pad or connector turns a routine port job into a night...

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What we help with

  • Customers calling while you’re mid-solder and you can’t answer
  • Turning up for drop-off with bags of cables and no booking
  • Jobs booked as “HDMI repair” that turn out to be board damage
  • Ordering parts and then getting ghosted before collection
  • Losing track of post-in repairs and spending time chasing details
Game Console Repair Business Mobile App

Manage Your Game Console Repair Business
From Anywhere

Download the iBookFast Provider app and manage your game console repair bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Game Console Repair Bookings Accept game console repair bookings, confirm or reschedule instantly
Live Chat Message your game console repair clients directly
Push Notifications Never miss a game console repair booking or enquiry
Business Analytics Track your game console repair business earnings
Team Management Manage your game console repair team schedules
Review Management Respond to game console repair service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your game console repair business accepting bookings in under 5 minutes

1

List your repair types the way customers describe them

Add services like PS5 HDMI port, Xbox overheating, Switch charging port, controller stick drift, no power diagnosis, and liquid damage clean. Set whether each one is diagnosis-first, fixed-price, or “from £x” pending inspection.

2

Set drop-off, collection, and postal intake rules

Choose your handover windows, same-day cut-offs, and how many consoles you can accept per day. Add postal instructions so customers know exactly what to send and what to leave at home.

3

Enable deposits and start taking proper bookings

Turn on deposits for parts-led repairs and higher-risk faults, then share your booking link on Google Business Profile, Instagram, and your shop signage. Customers can book 24/7 without you stopping bench work.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
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30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our game console repair booking system.

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Can I handle urgent ‘won’t turn on’ consoles without wrecking the diary?

Yes. You can offer limited urgent diagnosis slots each day, separate from your main bench schedule. That way you’re not promising a full repair before you’ve even opened the console. Customers still get a quick look, and you keep control of the rest of the workload.

What job types should I put on my booking page for console repair?

Most shops do best with clear, customer-friendly categories: diagnosis, HDMI/no display, overheating/noisy fan, charging port, disc drive issues, liquid damage, and controller repairs. You can split by platform (PlayStation, Xbox, Nintendo) or by fault type. The key is guiding people to the right booking so you’re not triaging everything by phone.

When should I take payment for console repairs?

Many repairers take a diagnosis fee upfront, then take the balance once the repair is confirmed and completed. For parts-heavy jobs like HDMI ports or charging ports, a deposit helps cover ordering. The booking system lets you set different payment rules depending on the service.

Does console repair have busy seasons in the UK?

It does. You’ll often see spikes around Christmas, Black Friday purchases, and school holidays when consoles get heavier use. There’s also a steady stream after new game releases and when people dig old consoles out of cupboards. Having online booking helps you manage the rush without spending all day answering the same questions.

How does it work if I’ve got more than one technician or a front counter staff member?

You can run separate availability for different people or keep one shared diary with controlled handover windows. That’s useful when one tech focuses on board work and another handles cleaning, controller repairs, and testing. Everyone sees the same bookings, so you don’t get double-booked collections or missed drop-offs.

How do I turn quotes into actual bookings without endless back-and-forth?

Send customers a booking link that matches the fault type, with your pricing structure and deposit rules shown upfront. If it’s diagnosis-first, the customer books the diagnosis slot rather than asking for a firm repair quote you can’t honestly give yet. You’ll lose fewer jobs to “I’ll think about it” price shoppers.

Can customers get updates without me replying to every message?

Yes. You can trigger updates for received, diagnosed, awaiting parts, in repair, and ready for collection. Customers still feel looked after, but you’re not stopping every 10 minutes to type the same status. It’s especially useful for postal repairs where people get anxious if they haven’t heard anything.

Can I vary pricing for different console models and fault severity?

You can. Set fixed prices for common jobs (like controller drift) and use ‘from’ pricing for repairs where the fault can be deeper than it looks (like no display or liquid damage). You can also charge different rates for PS5 vs PS4, or OLED Switch vs standard, so you’re not stuck honouring the wrong price.

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Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

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Why iBookFast for your game console repair business?

In the UK, game console repair has become a high-expectation trade. Customers aren’t just asking “can you fix it?”—they want a turnaround estimate, a price range, and proof you know the difference between a simple HDMI swap and a deeper board fault. The problem is most repair work isn’t a neat, fixed appointment. A PS5 that “has no display” might be an HDMI port, a retimer, ESD protection, or dama...

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Start Taking Proper PS5, Xbox & Switch Repair Bookings

Spend less time on the phone and more time fixing consoles — with 0% commission on every job.

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