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Best funeral director booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Funeral Director Business
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Everything you need to run your funeral director business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

First-Call Capture & Call-Back Slots

Let families request a call-back and share key details (deceased location, preferred contact, faith/cultural needs) even if you’re in a service. You see the enquiry instantly and can prioritise urgent removals without losing the family to another funeral director.

Linked Funeral Timeline (Not Just Appointments)

Create one case with connected steps: arrangement meeting, chapel visits, paperwork, service time, and aftercare. When a time changes, you can update the linked schedule so the team isn’t relying on memory, sticky notes, or separate diaries.

Crematorium/Cemetery Slot Holding with Buffers

Block fixed service times and automatically add realistic travel and preparation buffers for cars, bearers and chapel set-up. This helps prevent the classic double-booking where a 30-minute slot quietly becomes 55 minutes in real life.

Family Updates Without Repeating Yourself

Send confirmations, directions, what-to-bring notes, and service updates from one place. Families get clear information at the right time, and your staff stop answering the same questions across phone calls, emails and WhatsApp threads.

Deposits, Invoices & Disbursement Tracking

Take a deposit for certain packages, invoice the balance, and record disbursements like crematorium fees, minister/celebrant fees, and newspaper notices. It keeps payment conversations factual and timely, without turning the arrangement meeting into a finance meeting.

Team Rota Visibility for Removals and Services

See who’s on call, who’s driving, and who’s allocated to bearers/cars. When someone is tied up on a service, you can route new enquiries to a colleague and avoid promising times you can’t realistically meet.

The challenges every funeral director faces

First calls don’t arrive neatly in office hours

The phone rings when you’re driving, in a service, or with another family. If you miss that first call, they may ring the next undertaker. You need a way to capture the enquiry, gather essentials, and book a call-back without asking families to repeat themselves.

Multiple linked appointments per funeral

One funeral can involve an arrangement meeting, chapel of rest visits, paperwork signing, coffin selection, third-party bookings, and the final service. When these aren’t linked, details get lost, times clash, and staff end up working from different versions of the plan.

Crematorium and burial slots are unforgiving

Crematorium times are fixed, and cemetery availability can change quickly. A small delay earlier in the day can create knock-on problems with arrival times, car departures, and bearers. Without clear buffers and visibility, you risk late arrivals and stressful last-minute changes.

Sensitive payments and third-party costs

Funeral costs often include disbursements and variable items, and families may need time to confirm budget, benefits, or insurance. Chasing payment the wrong way damages trust, but leaving it too late creates cashflow pressure and awkward conversations when deadlines hit.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real funeral director workflows

A typical day starts with checking overnight calls and any removals that came in after hours. Before you’ve even made a cup of tea, you’re confirming a collection time with a care home, checking which vehicle is available, and making sure someone is free to attend. Then come the arrangement meetings: one family may want a simple direct cremation, another needs a church service with specific hymns,...

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What we help with

  • Missing first calls while you’re in a service or on a removal
  • Double-booking arrangement meetings against crematorium times
  • Chapel of rest visits changing and nobody updating the diary
  • Staff turning up without the latest service details or timings
  • Awkward invoice chasing when disbursements are due before payment
Funeral Director Business Mobile App

Manage Your Funeral Director Business
From Anywhere

Download the iBookFast Provider app and manage your funeral director bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Funeral Director Bookings Accept funeral director bookings, confirm or reschedule instantly
Live Chat Message your funeral director clients directly
Push Notifications Never miss a funeral director booking or enquiry
Business Analytics Track your funeral director business earnings
Team Management Manage your funeral director team schedules
Review Management Respond to funeral director service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your funeral director business accepting bookings in under 5 minutes

1

Add Your Funeral Types and Appointment Stages

Set up services like direct cremation, attended cremation, burial, pre-paid plan consultations, arrangement meetings and chapel of rest visits. Add realistic durations so you’re not squeezing a full arrangement into a 20-minute slot.

2

Set Availability for On-Call, Office Hours and Services

Define when you take arrangement meetings, when chapel visits can happen, and how you want to handle urgent first calls. Add buffers for travel, vehicle preparation and service overruns so your calendar reflects real funeral work.

3

Share Your Booking Link and Start Capturing Enquiries

Put the link on your website, Google Business Profile and emails so families can request a call-back or book an appointment without chasing you by phone. Each enquiry lands with the right details, ready for you or your team to pick up.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
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30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our funeral director booking system.

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How does it handle urgent first calls and removals?

You can offer an “urgent call-back” option that captures key details and alerts the on-call team member. If you’re in a service, the family still gets a confirmation that their request is received and when you’ll call. It reduces missed enquiries without pretending grief fits into neat office hours.

What funeral director job types can I set up for booking?

You can set up arrangement meetings, chapel of rest visits, pre-paid plan consultations, document signing appointments, and aftercare meetings. For the funeral itself, the system is best used to hold service times and internal tasks rather than asking families to “book a funeral online”. You can tailor durations and questions for each type.

Can I manage crematorium and cemetery times without double-booking?

Yes — you can block fixed service slots and add buffers for travel, cortege formation, and chapel set-up. When a slot is held, it prevents other appointments being booked over it. This is particularly useful when you’re running multiple services in one day across different locations.

When should we take payment, and can the system support that?

Many firms take a deposit at arrangement stage for certain packages, then invoice the balance once key decisions are confirmed. The system can request a deposit, issue an invoice, and record payments against the case. It also helps you track disbursements so you’re not caught short when third-party fees are due.

Does it work for teams across multiple branches or vehicles?

You can set users and availability so each branch or team member has visibility of what they’re allocated to. That means removals, drivers, bearers and arrangers aren’t accidentally booked in two places at once. It also makes handovers easier when someone is off or covering another location.

How does it help convert enquiries into booked arrangement meetings?

Instead of relying on repeated phone calls, families can choose a call-back or meeting slot and provide initial details upfront. You can follow up quickly with a confirmation and a simple outline of next steps. Reducing delays at the enquiry stage is often what stops families drifting to another undertaker.

Can we keep families informed without lots of back-and-forth calls?

You can send confirmations, reminders, directions, and “what to bring” notes for arrangement meetings and chapel visits. If times change, you can issue an update so everyone has the same information. It’s especially helpful when multiple relatives are coordinating from different parts of the country.

How flexible is pricing for different funeral types and add-ons?

You can set starting prices for common packages and keep optional items separate, such as limousines, extra bearers, printed orders of service, or venue hire. That lets families see what’s included and what changes the total. It also helps your team stay consistent when quoting over the phone.

0% Commission

Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

Get paid upfront

Why iBookFast for your funeral director business?

Funeral work doesn’t behave like normal appointment-based services. The “booking” starts with a first call that may be urgent, emotional, and full of practical details you can’t afford to lose. From there, every funeral becomes a set of linked commitments: collection/removal, arrangement meeting, chapel of rest visits, paperwork, coordination with third parties, and a service time that’s often fix...

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Take Control of First Calls and Funeral Timelines

Set up in minutes and start capturing enquiries with 0% commission — built for UK funeral homes, not generic salons.

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