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Best estate agent booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Estate Agent Business
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Everything you need to run your estate agent business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Valuation & appraisal slot rules

Set proper appointment lengths for market appraisals, landlord visits and pre-listing catch-ups, with travel and prep buffers so you’re not stacking valuations back-to-back and turning up late.

Viewing blocks for open days & busy listings

Create grouped viewing windows for high-demand properties. Let applicants pick from set slots, capture who’s attending, and avoid the endless back-and-forth that clogs your phones on launch day.

Automatic reminders that cut no-shows

Send confirmation and reminder messages for viewings, valuations and check-ins, with clear address details and what to bring. Fewer wasted trips and fewer awkward “we forgot” conversations.

Area-based availability for patch coverage

Offer slots based on where your negotiators actually are — town centre, villages, or specific postcodes. Reduce zig-zag driving and stop promising a 5pm viewing 40 minutes away.

Lead details captured before you arrive

Collect the essentials at booking: buying position, preferred move date, budget range, landlord portfolio size, or whether it’s a rental application. Turn appointments into proper conversations, not interrogations on the doorstep.

Holding deposits, fees & invoice links

Take payments when it makes sense for your agency — from a holding deposit request to an admin fee or management invoice. Send secure payment links and keep a clean record without chasing by phone.

The challenges every estate agent faces

Valuations need prep, not just a time slot

A market appraisal isn’t a 15-minute appointment. You need time to check comparables, print details, and travel. When a valuation lands in the diary without buffers, you arrive flustered, miss key questions, and lose instructions to an agent who looked more organised.

Viewings overrun and domino into the rest of the day

A “quick viewing” turns into a second look, a chat about schools, then a call to the vendor. Your 3pm viewing becomes 3:20, and suddenly you’re late for a tenancy renewal appointment. Without sensible spacing and live availability, double-bookings happen fast.

Keys, access and attendee details get lost in the handover

When one negotiator books it and another does the viewing, the basics get missed: key number, alarm notes, parking, who’s attending, and whether the vendor wants notice. That’s when you end up outside a property with the wrong keys and an impatient buyer.

Enquiries come in after hours — and you’re judged on speed

Most buyers and tenants browse in the evening. They’ll message three agents, and the one that offers a slot first wins the viewing. If your team is stuck calling back the next morning, you lose momentum and watch hot applicants book with someone else.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real estate agent workflows

A typical day in an estate agency starts with triage. You’ve got overnight enquiries from Rightmove/Zoopla, a couple of viewing requests, and a landlord asking for an update on arrears. You’re also trying to fit in a last-minute valuation because a vendor “can only do lunchtime”. With online booking, you send one link for sales valuations, lettings appointments and viewings. Applicants pick from...

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What we help with

  • Valuations booked too tightly, leaving no prep or travel time
  • Applicants cancelling viewings last minute with no warning
  • Double-bookings when negotiators share a diary or cover each other
  • Turning up without access notes, key references or vendor instructions
  • Losing hot leads because you can’t confirm a viewing after hours
Estate Agent Business Mobile App

Manage Your Estate Agent Business
From Anywhere

Download the iBookFast Provider app and manage your estate agent bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Estate Agent Bookings Accept estate agent bookings, confirm or reschedule instantly
Live Chat Message your estate agent clients directly
Push Notifications Never miss a estate agent booking or enquiry
Business Analytics Track your estate agent business earnings
Team Management Manage your estate agent team schedules
Review Management Respond to estate agent service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your estate agent business accepting bookings in under 5 minutes

1

Add your appointment types (sales & lettings)

Create booking options for market appraisals, viewings, landlord consultations, tenancy renewals and property management check-ins. Set realistic durations and add buffers for travel, parking and post-viewing feedback.

2

Set negotiator availability by patch and role

Assign who handles valuations, who covers viewings, and when you offer evenings or Saturdays. If you split sales and lettings, keep each diary clean while still allowing cover when someone’s tied up on a chain.

3

Share your booking link everywhere enquiries arrive

Add the link to email signatures, enquiry responses, social posts, and your website. Buyers and tenants can book instantly, and landlords can choose a slot without three rounds of phone tag.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our estate agent booking system.

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How do you handle urgent requests, like a same-day viewing or a landlord issue?

You can keep a few protected ‘urgent’ slots each day for last-minute viewings or landlord call-backs. If those are taken, the system only shows the next genuine availability, so you don’t promise what you can’t deliver. You can also route urgent appointment types to the right person (sales negotiator vs property manager).

What appointment types can I offer as an estate agent or letting agent?

Most agencies set up market appraisals/valuations, property viewings, landlord consultations, tenancy renewal meetings, and management check-ins. You can also add admin-style appointments like key collection, document drop-offs, or ID checks if you want to reduce queues at the branch. Each type can have its own length, questions and reminders.

When should we take payments through the booking system?

It depends on your workflow: some agencies take a holding deposit after an application is agreed, others use payment links for renewal fees or management invoices. The key is requesting payment at a clear milestone, with a record tied to the appointment. That way you’re not trawling bank statements while trying to book tomorrow’s viewings.

Does demand really change seasonally for estate agents in the UK?

Yes — many agencies feel a lift in spring and early autumn, with quieter periods around Christmas and mid-summer holidays. Lettings can spike around student cycles and relocation periods, depending on your area. Online booking helps because you can open extra evening/Saturday slots during peaks without turning your phones into a bottleneck.

Can multiple negotiators and branches use the same system?

Yes, you can run separate diaries for sales, lettings and property management, or split by branch if you operate more than one office. Each team member can have their own availability while still showing customers a single, consistent booking journey. It also reduces the ‘who booked this?’ confusion when cover is needed.

How does this help turn enquiries into booked valuations and viewings?

Speed wins in agency. Instead of asking a lead to wait for a call back, you send a link and they pick a slot immediately. Because you collect buying position, preferred times and key details at booking, your team spends less time qualifying and more time getting people through the door.

What customer communication is included for viewings and valuations?

You can send automatic confirmations and reminders with the property address, parking notes, and what to expect. If a customer needs to reschedule, they can do it without ringing the office repeatedly. That reduces missed appointments and keeps your team focused on negotiations and progression.

Can we price differently for different services or areas?

Yes — you can keep viewings and valuations free, while charging for specific management or admin appointments if that suits your business model. You can also vary fees by appointment type (for example, a landlord compliance visit vs a general consultation). The system makes the pricing clear upfront so you don’t get awkward surprises at the point of booking.

0% Commission

Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

Get paid upfront

Why iBookFast for your estate agent business?

Estate agency isn’t like other appointment-based trades. Your diary isn’t filled with one job type — it’s a mix of valuations, viewings, landlord updates, tenancy renewals, inventory check-ins, and the constant “quick call” that turns into half an hour. The problem is that most agencies still book like it’s 2009: calls answered when someone’s free, times agreed in fragments, and details scattered...

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Fill Your Diary with Viewings and Valuations — Without Phone Tag

Send one link for sales and lettings and take bookings 24/7 with 0% commission.

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