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Best computer repair booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Computer Repair Business
⭐ 4.9 • Open now
Today's Bookings 8 Jobs
This Week £2,450
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Everything you need to run your computer repair business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Fault Triage Booking (Device + Symptoms)

Customers choose PC, laptop, Mac, or console-style options, then tick symptoms like “no power”, “blue screen”, “liquid damage”, or “virus pop-ups”. You start the job with the right context instead of a vague “it’s broken”.

Drop-Off, While-You-Wait, or Call-Out Slots

Offer different appointment types: quick diagnostics while they wait, timed drop-off windows, or onsite visits for home users and small offices. Each service can have its own duration, buffer time, and availability rules.

Deposit & Diagnostic Fee Collection

Take a card payment at booking for diagnostics, call-out fees, or parts deposits (ideal for screens, batteries, and SSDs). It stops tyre-kickers and covers you when a job turns into an uneconomical repair.

Automatic “Ready for Collection” Updates

Send clear messages at the moments that matter: received, diagnosed, quote sent, work approved, ready to collect, and reminder nudges if devices are left behind. Fewer interruptions while you’re on the bench.

Repair Windows for Long Tests & Backups

Block time properly for jobs that run in stages: data transfers, OS reinstalls, stress tests, and antivirus scans. Add buffers so you’re not promising same-day turnaround when the job physically can’t be rushed.

Customer & Device History in One Place

Keep notes like BitLocker keys status, backup consent, previous repairs, and warranty details. When a repeat customer comes back with the same machine, you’re not starting from scratch or relying on memory.

The challenges every computer repair faces

Triage vs Time Slots (Not Every “Fix” Is the Same)

A “slow laptop” could be a simple cleanup, a failing hard drive, or malware. If you book everything as a 30-minute appointment, you’ll either run late or undercharge. You need a booking flow that captures symptoms, device type, and urgency before you commit time.

Drop-Offs, Bench Queue, and Collection Windows

Most work isn’t done while the customer waits. You’re juggling drop-offs, bench diagnostics, parts ordering, and then the awkward chase to get devices collected. Without a clear booking and status trail, you end up with shelves full of completed jobs and customers asking “is it ready yet?”

Parts Lead Times and Approval Delays

You can’t finish a screen replacement or SSD upgrade until the part arrives and the customer approves the quote. Meanwhile, your calendar gets blocked by jobs that might not go ahead. You need a way to hold provisional slots and convert quotes into booked work quickly.

Payments, Deposits, and “Can You Just Have a Look?”

Customers often want a free diagnosis, then disappear when you quote a motherboard repair or data recovery. Others expect to pay on collection, which can drag on for weeks. A proper repair booking setup lets you set call-out fees, diagnostic charges, and deposits for parts upfront.

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One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real computer repair workflows

Most mornings start with a bench queue already waiting: overnight drop-offs, a couple of “won’t boot” laptops, and a business PC that needs priority because they can’t trade without it. Before you even pick up a screwdriver, the phone rings — someone wants a same-day virus removal, another customer is chasing an update, and a third is asking if you can fit a screen replacement “in the next hour”....

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What we help with

  • Customers calling while you’re mid-repair and can’t answer
  • Booking a “quick fix” that turns into a two-hour diagnostic
  • Jobs stuck waiting on customer approval while your bench backs up
  • People disappearing after you’ve ordered a screen or battery
  • Finished devices not collected, taking up counter and shelf space
Computer Repair Business Mobile App

Manage Your Computer Repair Business
From Anywhere

Download the iBookFast Provider app and manage your computer repair bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Computer Repair Bookings Accept computer repair bookings, confirm or reschedule instantly
Live Chat Message your computer repair clients directly
Push Notifications Never miss a computer repair booking or enquiry
Business Analytics Track your computer repair business earnings
Team Management Manage your computer repair team schedules
Review Management Respond to computer repair service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your computer repair business accepting bookings in under 5 minutes

1

List Your Repair Services and Triage Questions

Add services like laptop screen replacement, PC diagnostics, virus removal, Mac repair, SSD upgrades, and data recovery. Set the key questions you always ask anyway: device model, symptoms, “won’t boot vs slow”, backup needs, and urgency.

2

Set Drop-Off Windows, Bench Capacity, and Call-Out Areas

Configure when you accept drop-offs, when you can do while-you-wait work, and how many bench jobs you can realistically take per day. If you offer home or office visits, set your coverage areas and any call-out fees for distance and parking.

3

Take Deposits and Start Sending Repair Updates Automatically

Turn on diagnostic fees or deposits for parts-heavy jobs, then use automatic messages for received, diagnosed, quote sent, approved, and ready for collection. Share your booking link on Google Business Profile, your website, and your voicemail message.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
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30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
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30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our computer repair booking system.

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How does it handle urgent “won’t boot” or business-critical jobs?

You can keep dedicated emergency slots each day for no-boot PCs, ransomware scares, and small business machines that can’t be offline. Customers answer triage questions during booking so you can prioritise properly. If you’re fully booked, you can still capture the request and offer the next available urgent slot instead of missing the job entirely.

What repair jobs can customers book online?

Typical bookable jobs include PC repair, laptop repair, Mac diagnostics, virus removal, Windows reinstall, SSD/RAM upgrades, battery replacement, screen replacement, and data recovery assessments. You can split services into drop-off, while-you-wait, and call-out. Each one can have its own duration and pricing rules.

When should I take payment for computer repairs?

Most shops take a diagnostic fee upfront, then the balance on collection. For parts-heavy work like screens, keyboards, or batteries, taking a deposit at booking protects you if the customer changes their mind. For call-outs, you can take the call-out fee at booking and invoice the remainder once the job is completed.

Is computer repair seasonal in the UK?

Yes — you’ll often see spikes around back-to-school in late summer, after major Windows updates, and before Christmas when people want laptops working for travel and photos. Businesses also tend to push fixes before holidays and year-end. Booking helps you control capacity so you don’t overpromise during those busy weeks.

Can I manage multiple technicians or a shop plus call-out work?

Yes. You can assign services and availability per technician, so one person can handle bench diagnostics while another does onsite visits. That stops double-booking and makes it clear who’s responsible for each job. It also helps when you’re covering holidays or splitting Mac work from Windows work.

How does it help turn quotes into confirmed jobs?

After diagnostics, you can send a clear quote message and prompt the customer to approve and book the repair slot. For common work like SSD upgrades or screen replacements, you can offer preset options so customers choose and confirm quickly. Deposits can be required to lock in the booking, which reduces time-wasters.

Will customers get updates without me constantly replying to messages?

Yes — you can automate the key touchpoints customers care about: confirmation, drop-off instructions, diagnosis complete, quote ready, repair in progress, and ready for collection. That reduces the “any news?” calls that break your concentration. You can still add manual notes when a job is complicated or sensitive, like data recovery.

Can I offer flexible pricing for different faults and devices?

You can set fixed prices for standard work (virus removal, Windows reinstall, SSD fit) and use “from” pricing where diagnostics is needed first. You can also add add-ons like data backup, priority turnaround, or call-out travel fees. That way, a gaming PC rebuild isn’t priced like a basic laptop cleanup.

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Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

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Instant Payments

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Why iBookFast for your computer repair business?

Computer repair isn’t a neat, appointment-only trade. You’ve got walk-ins, drop-offs, and the constant pressure of “I need it today”. The problem is that most customers don’t describe faults accurately. They’ll book a “tune-up” when the machine is actually failing to POST, or they’ll say “virus” when it’s a dying SSD and their only copy of family photos is on it. If you accept every booking the sa...

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Start Taking Computer Repair Bookings Without the Phone Tag

Get drop-offs, call-outs, and urgent repairs booked 24/7 with 0% commission — and fewer “any update?” calls.

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