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Best cctv installation booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your CCTV Installation Business
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Everything you need to run your cctv installation business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Survey-First Booking (So You Don’t Quote Blind)

Offer bookable site surveys with the right questions up front: property type, number of cameras, access notes, router location, and whether it’s IP/analogue. Turn ‘just a quick quote’ into a proper appointment you can plan around.

Time Blocks That Match Real Install Work

Set different durations for a camera swap, a 4–8 camera install, or a business system with NVR, PoE switch and monitor setup. Keep buffer time for cable pulling, ladder work, testing, and app handover so you stop running late.

Deposit Collection for Kit-Heavy Jobs

Take deposits at the time of booking for installs and upgrades where you’re ordering stock in. It cuts down cancellations and stops you funding someone else’s ‘maybe’. Keep simple options for balance on completion or staged payments.

Urgent Call-Out Slots for Faults and Lost Footage

Keep a daily emergency window for “no picture”, hard drive failures, power issues, and network drop-outs. Customers book the next available slot without you juggling the diary mid-install, and you stay in control of what you can actually fit in.

Service Area & Travel Rules for Local Coverage

Define your patch and stop wasting time on enquiries you can’t sensibly reach. Use postcode-based travel rules so a city-centre job with parking issues isn’t booked into a tight gap between two suburbs.

Job Notes for Camera Positions, Logins, and Handover

Keep the important details tied to the booking: camera locations, NVR model, IP addresses, router access, app setup steps, and what you agreed on signage. No more digging through WhatsApp for gate codes and Wi‑Fi passwords.

The challenges every cctv installation faces

Site Surveys That Turn Into Endless Phone Tag

Most decent installs start with a survey: camera positions, lighting, cable routes, Wi‑Fi coverage, and where the NVR/DVR will live. When surveys are booked by text and memory, you lose leads, forget details, and end up quoting blind or doing unpaid second visits.

Jobs Overrun When Access and Cabling Isn’t Straightforward

A ‘4 camera install’ can be a clean soffit run or a nightmare of solid walls, loft insulation, blocked conduit, and awkward ladder placement. If your diary doesn’t allow realistic time windows for cable runs, testing, and client training, you’re late to the next job.

Customers Expect Instant Answers on Security

Security is emotional: break-ins, antisocial behaviour, parcel theft. People ring wanting “today” or “this week” and they’ll book whoever replies first. If you’re on a ladder or inside a comms cupboard, you miss calls and the lead goes to someone else.

Deposits, Stage Payments, and VAT Questions Slow Everything Down

Bigger CCTV jobs need kit ordered in: cameras, NVRs, PoE switches, cable, enclosures, signage. Without a proper deposit step, you carry the cost and risk cancellations. Then you’re answering the same questions about VAT, labour, and what’s included in setup.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real cctv installation workflows

Most days start with checking the diary, loading the van, and making sure you’ve got the right kit: cameras, brackets, Cat5e/Cat6, glands, junction boxes, PoE switch, drill bits, and the little things that always catch you out. Then the calls start — someone’s system has “gone offline”, another wants a quote for a shop, and a homeowner wants cameras fitted before they go away. With a proper booki...

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What we help with

  • Missing calls while you’re up a ladder or drilling, then losing the lead
  • Turning up to find no router access, no power nearby, or no one with keys
  • Under-allowing time for cable runs, testing, and app setup, so the day snowballs
  • Customers cancelling after you’ve ordered cameras, NVRs, and cable
  • Quoting from photos, then discovering lighting/glare issues on site
CCTV Installation Business Mobile App

Manage Your CCTV Installation Business
From Anywhere

Download the iBookFast Provider app and manage your cctv installation bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time CCTV Installation Bookings Accept cctv installation bookings, confirm or reschedule instantly
Live Chat Message your cctv installation clients directly
Push Notifications Never miss a cctv installation booking or enquiry
Business Analytics Track your cctv installation business earnings
Team Management Manage your cctv installation team schedules
Review Management Respond to cctv installation service reviews

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your cctv installation business accepting bookings in under 5 minutes

1

Add Your CCTV Services (Survey, Install, Repair, Upgrade)

List the jobs you actually do: site survey, home CCTV installation, business CCTV, camera replacement, NVR/DVR upgrades, and fault call-outs. Set typical durations so a 4-camera IP install doesn’t get booked into the same slot as a quick repair.

2

Set Your Patch, Travel Time, and Emergency Windows

Define where you cover and how far you’re willing to travel for a call-out. Add realistic travel buffers and keep a daily urgent slot for ‘no picture’ or system offline issues, so you can help without wrecking the rest of the day.

3

Take Deposits and Confirm Access Details Automatically

Enable deposits for installs and upgrades where you’re ordering kit in. Collect the important info at booking: parking/access notes, gate codes, router location, and whether the customer needs out-of-hours work for a shop or office.

Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our cctv installation booking system.

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Can I keep space for urgent CCTV faults without losing installation work?

Yes — you can set specific emergency windows for call-outs like “no signal”, hard drive failures, or cameras knocked out after a storm. Those slots stay protected in your diary so you’re not shuffling surveys and installs at the last minute. If the slot isn’t used, you can open it up for short jobs or extra surveys.

What job types can customers book for CCTV installation?

You can offer separate bookings for site surveys, home CCTV installs, business CCTV systems, camera replacements, NVR/DVR upgrades, and fault diagnostics. Each job type can have its own duration and pricing rules. That means you’re not trying to fit a multi-camera install into a one-hour gap.

When should I take payment for CCTV work — deposit or on completion?

For installs and upgrades where you’re ordering equipment, taking a deposit at booking is the safest way to cover stock and reduce cancellations. For smaller call-outs, many installers take payment on completion once the customer can see live view and playback working. You can set both options depending on job type.

Is there a busy season for CCTV installation in the UK?

Enquiries often spike when evenings get darker, after local break-ins, and during periods of parcel theft. Businesses also tend to book work before holiday periods or after refurbishments. A booking link that works 24/7 helps you catch those spikes while you’re on-site or driving.

Can I manage multiple engineers or a two-person team for bigger installs?

Yes — you can set availability per engineer or team, so jobs that need two people (long cable runs, high mounting, or larger sites) aren’t accidentally booked to a single person. You can also block out time for van loading, travel, and return visits. It stops the common problem of overbooking when you’ve got overlapping jobs.

How does the system help turn quotes into confirmed bookings?

Instead of sending a quote and hoping they come back, you can send a direct booking link for the next available survey or install slot. Customers pick a time, pay a deposit if required, and the job is locked in. It reduces the “we’re just getting a few prices” drift that kills conversion.

Can I collect the right info before I arrive on site?

Yes — you can ask for the details that actually affect the job: property type, number of cameras, where the recorder will go, router access, parking/access restrictions, and whether the customer wants app setup. That means fewer wasted visits and fewer ‘we can’t do it today without login details’ moments.

How flexible is pricing for different CCTV installs?

Very — you can price surveys, call-outs, and installs differently, and include add-ons like extra cameras, longer cable runs, or out-of-hours work for shops. You can also set deposit rules for kit-heavy jobs and keep a separate rate for commercial sites. It’s built for the reality that no two CCTV jobs are identical.

0% Commission

Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

Get paid upfront

Why iBookFast for your cctv installation business?

CCTV work sits in an awkward middle ground: customers treat it like an urgent service because it’s security, but the job itself needs planning. A decent install isn’t just fixing cameras to walls. You’re thinking about IR reflection off windows, glare from security lights, mounting height to avoid tampering, and whether Wi‑Fi is even strong enough where the customer wants coverage. Then there’s th...

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Fill Your Diary With Proper CCTV Surveys and Install Bookings

Take bookings and deposits 24/7 with 0% commission — built for UK CCTV installers doing homes, shops, and commercial sites.

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