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Best car recovery booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Car Recovery Business
⭐ 4.9 • Open now
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This Week £2,450
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Everything you need to run your car recovery business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Emergency Call-Out Slot Protection

Keep capacity aside for breakdown recovery so you’re not fully booked with planned tows when the urgent jobs land. Set different availability for out-of-hours, weekends, and single-driver shifts.

Pickup/Drop-Off Details That Actually Help

Collect the right info at booking: exact location notes, access issues, vehicle make/model, transmission, wheel lock/keys, tyre condition, and whether winching is likely. Fewer wasted trips and fewer arguments on arrival.

Job Types: Breakdown, Accident, Trade & Transport

Separate workflows for roadside assistance, towing, accident recovery, dealership/trade moves, and long-distance transport. Price and timing rules can match the job, not a one-size-fits-all appointment.

Instant Customer Updates by Text

Send confirmations, ETA messages, and “driver on the way” updates without stopping to type the same thing all day. Cut down the repeated “where are you?” calls when you’re mid-recovery.

Deposits, Call-Out Fees & Pay-on-Completion

Take a booking fee upfront for non-insurer jobs, or set pay-on-completion for straightforward tows. Add extras like winching, waiting time, mileage bands, or storage so the final price isn’t a surprise.

Multi-Driver Scheduling & Job Ownership

If you’ve got more than one truck or subcontractors, assign jobs to the right driver, keep notes in one place, and avoid two people turning up to the same breakdown because someone forwarded a message late.

The challenges every car recovery faces

Urgent call-outs that blow up the diary

A simple “can you tow me?” can become a 90-minute extraction, then a long run to storage. Without a way to protect emergency capacity, planned transports get delayed, customers get angry, and you spend your evening apologising and reshuffling.

Customers can’t give proper locations or vehicle details

Postcodes that don’t match, “I’m near a roundabout”, no mention of locked steering, flat tyres, or an automatic in park. When details are missing, you turn up with the wrong kit, waste time, and risk damage claims or unsafe recoveries.

Pricing varies wildly by job type

A short tow isn’t the same as a motorway recovery, a low-loader job, or a vehicle stuck in a multi-storey. Call-out fees, mileage, winching, waiting time, out-of-hours rates and storage all need to be captured properly to avoid awkward disputes.

Payments and paperwork are messy on the roadside

Card machines losing signal, customers expecting to pay “later”, insurer authorisations, or trade accounts wanting an invoice with job refs. If you don’t set payment expectations upfront, you end up chasing money days later with nothing but a phone number.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real car recovery workflows

A typical day starts with checking what’s already in: a couple of planned vehicle moves for a local garage, maybe a dealership collection, and one pre-booked long-distance tow. Then the phone starts: a flat battery in a supermarket car park, a clutch gone on an A-road, and an insurer asking if you can attend an accident recovery. The problem isn’t getting work — it’s keeping control of it. You’re...

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What we help with

  • Missing calls while you’re loading a vehicle, then losing the job
  • Turning up to a tow with no mention of locked wheels or no keys
  • Under-quoting because the customer said “just down the road”
  • Double-booking planned transports when an accident job overruns
  • Chasing payment after the drop-off because nothing was agreed upfront
Car Recovery Business Mobile App

Manage Your Car Recovery Business
From Anywhere

Download the iBookFast Provider app and manage your car recovery bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Car Recovery Bookings Accept car recovery bookings, confirm or reschedule instantly
Live Chat Message your car recovery clients directly
Push Notifications Never miss a car recovery booking or enquiry
Business Analytics Track your car recovery business earnings
Team Management Manage your car recovery team schedules
Review Management Respond to car recovery service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your car recovery business accepting bookings in under 5 minutes

1

Add Your Recovery Job Types & Rates

Set up breakdown recovery, roadside assistance, towing, accident recovery, trade moves and long-distance transport. Add your call-out fee, mileage bands, out-of-hours rates, and extras like winching, waiting time or storage.

2

Define Your Coverage Area & Availability

Choose your operating radius and any travel surcharges outside your core patch. Set separate availability for daytime, nights, weekends, and keep emergency capacity so planned jobs don’t fill the diary.

3

Start Taking Bookings with Proper Job Details

Share your booking link on Google Business Profile, Facebook and your website. Customers can submit location notes, vehicle details and photos, then you confirm and send ETA updates with payment handled the way you work.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our car recovery booking system.

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Can I keep space for emergency breakdown recoveries even if I take online bookings?

Yes. You can set your availability so you always keep call-out capacity, rather than filling the day with planned vehicle moves. If you’re a single truck, you can limit how many jobs can be booked per time window. That way urgent work can still be accepted without cancelling everything else.

What job types does this suit: towing, roadside assistance, accident recovery, trade work?

It’s built for the full mix: roadside assistance (jump starts, tyre swaps), breakdown recovery, standard towing, scheduled transports and trade collections. You can separate each service with its own duration, pricing rules and required questions. That stops a complex recovery being booked like a quick tow.

How do payments work for private customers versus insurer or trade jobs?

For private jobs you can take a deposit or call-out fee at booking, then take the balance on completion. For trade accounts you can mark jobs as invoice later and capture the purchase order or job reference. For insurer work you can record the authorisation details and keep the paperwork linked to the booking.

How does it handle seasonal spikes like winter non-starts and bank holiday traffic?

You can adjust availability and rules as demand changes, for example shorter slots for quick roadside assistance during winter mornings. If you know weekends will be busy, you can restrict planned transports and keep more emergency capacity. It helps you avoid over-promising when jobs naturally take longer in bad weather and heavy traffic.

Can I manage multiple trucks or drivers and stop jobs getting duplicated?

Yes. You can assign bookings to specific drivers and keep all notes, addresses and customer details in one place. It reduces the usual chaos where one driver gets a call, another gets a WhatsApp, and both think they’re attending. You can also control who can change bookings and who just sees their own jobs.

How does it improve quote-to-booking conversion when customers ring around?

You can send a booking link straight after a call or message so they can confirm the job without another phone conversation. The system collects the key details that affect price, so you’re not stuck giving a vague figure. If they’re genuine, they’ll book; if they’re time-wasters, you’ll find out before you set off.

Can customers get updates without me answering the phone while driving?

Yes. Customers get confirmation messages and you can send ETA-style updates quickly, which cuts down the constant chasing calls. It’s especially useful for motorway and night-time call-outs where customers are anxious. You stay focused on safe driving and recovery work rather than managing the phone.

Can I vary pricing for awkward recoveries like winching, waiting time, or out-of-hours?

Yes. You can set base prices and then add common extras such as winching, mileage bands, out-of-hours uplift, waiting time, and storage. You can also ask questions during booking that flag complexity (locked wheels, underground car parks, no keys) so you can price it properly. That avoids roadside arguments and protects your margins.

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Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

Get paid upfront

Why iBookFast for your car recovery business?

Car recovery lives and dies on response time and clear information. In the UK you’re dealing with everything from a simple jump-start to a motorway breakdown where the customer is shaken up and can’t tell you what lane they’re on. The booking needs aren’t “appointments” in the normal sense — they’re a mix of urgent call-outs, timed collections, and trade work that has to fit around whatever the da...

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Take More Recovery Jobs Without Living on the Phone

Set call-out fees, capture vehicle details, and keep emergency slots free — with 0% commission on every breakdown recovery and tow.

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