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Best boiler service booking software to grow your business

Smart scheduling, seamless payments, and automated reminders — built to keep your calendar full and customers coming back.

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Your Boiler Service Business
⭐ 4.9 • Open now
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This Week £2,450
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Everything you need to run your boiler service business

Packed with powerful tools to grow your revenue, streamline your bookings, and boost client retention.

Emergency Slot Hold-Back for No-Heating Call-Outs

Keep a couple of daily windows reserved for breakdowns so you’re not cancelling services when the cold snap hits. Let customers request urgent slots and you can approve based on location, parts, and workload.

Service Types That Match Real Boiler Work

Set up distinct bookings for annual boiler service, combi repair, landlord gas safety (CP12), system boiler checks, and install surveys. Each one can have its own duration, price, and what info you need upfront.

Time Windows Instead of Unrealistic Exact Times

Offer AM/PM or two-hour arrival windows so you’re not constantly messaging “running late”. Customers still get clarity, and you get breathing room when a job turns into fault-finding or you’re waiting for the boiler to cool down.

Postcode-Aware Diary to Cut Zig-Zag Driving

Group jobs by area and stop bouncing betweenisinging across town between calls. Add your service area and travel rules so bookings land where you actually cover, and you can keep the day tight when winter demand is heavy.

Deposits and On-the-Day Payments Without Awkward Chasing

Take deposits for installation quotes, powerflushes, and larger repairs, then collect the balance after the job. Reduce the ‘I’ll pay you later’ conversations and avoid spending your evenings sending reminders and bank details.

Automatic Job Reminders With Access Questions

Send reminders that actually prevent no-shows: parking notes, whether the boiler is in a cupboard, if there are pets, and whether someone over 18 will be in. Fewer wasted trips, fewer awkward doorstep cancellations.

The challenges every boiler service faces

Breakdowns Collide With Pre-Booked Services

A routine service is meant to be an hour, until you find a failing expansion vessel or a blocked condensate. Then a “no heating” call comes in and you’re forced to reshuffle the whole day. You need a way to protect emergency slots without cancelling everyone else.

Jobs Overrun When Fault-Finding Starts

Boiler repair work rarely sticks to neat timings. A pressure drop could be a simple PRV, or it could be a hidden leak. If your diary can’t handle flexible time blocks and buffers, you end up late, rushing checks, or driving back out for what should’ve been done first time.

Landlord Compliance Deadlines and Paperwork

Landlord work isn’t just turning up and doing the check. You’ve got access arrangements with tenants, multiple appliances at one address, and CP12 certificates to issue quickly. When bookings sit across texts and voicemail, it’s easy to miss a due date or forget which property needs what.

Price Shoppers, Call-Out Fees, and Deposit Hassles

Customers will message three engineers for a “ballpark” on a boiler repair or installation. Without a clear booking and quote path, you waste evenings answering the same questions. For bigger jobs, you also need deposits and confirmed slots so you’re not left with a day blocked out and no commitment.

✓ We solve this

One platform for everything

  • 24/7 online booking
  • Automated reminders
  • Instant payments
  • No more double-bookings
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Built for real boiler service workflows

A typical day starts before you turn the van key. You’re checking what’s booked: an annual service first thing, a landlord CP12 mid-morning, then a repair slot you’ve left flexible because it could be a diverter valve or it could be ‘just needs topping up’. Without a proper system, you’re already on the back foot—voicemails to return, texts to answer, and someone asking if you can “just pop round”...

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What we help with

  • Missing breakdown calls while you’re testing combustion and can’t answer
  • Double-booking a boiler service when a repair overruns into the next slot
  • Driving out for a ‘no heating’ job that turns out to be no credit on the meter
  • Landlord CP12s slipping because access and tenant comms are all over the place
  • Quoting boiler installs for hours, then the customer ghosts and you’ve held the date
Boiler Service Business Mobile App

Manage Your Boiler Service Business
From Anywhere

Download the iBookFast Provider app and manage your boiler service bookings on the go. Accept appointments, chat with clients, track earnings – all from your phone.

Real-Time Boiler Service Bookings Accept boiler service bookings, confirm or reschedule instantly
Live Chat Message your boiler service clients directly
Push Notifications Never miss a boiler service booking or enquiry
Business Analytics Track your boiler service business earnings
Team Management Manage your boiler service team schedules
Review Management Respond to boiler service service reviews
Download on the App Store
Get it on Google Play

Free to download. Requires a iBookFast provider account.

Quick Setup

Get started in 3 simple steps

Your boiler service business accepting bookings in under 5 minutes

1

Add Your Boiler Job Types and Realistic Timings

Create services for annual boiler service, boiler breakdown/repair, landlord gas safety (CP12), and installation surveys. Set proper durations and buffers so a straightforward service isn’t booked back-to-back with a job that could turn into fault-finding.

2

Set Your Patch, Call-Out Rules, and Emergency Capacity

Define the postcodes you actually cover and any travel charges. Decide how many emergency slots you want to keep back each day so you can still take no-heating call-outs without wrecking the rest of the diary.

3

Take Bookings, Deposits, and Send the Right Reminders

Share your booking link on Google Business Profile, your website, and invoices. Turn on deposits for larger jobs like boiler installs or powerflushes, and use reminders that ask access questions so you’re not turning up to locked doors.

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Simple Pricing

Choose the Perfect Plan for Your Business

Start free and scale as you grow. No hidden fees, cancel anytime.

Starter

Perfect for getting started with your first listing

Free
  • 0% platform commission
  • Free Listing
  • Email Notifications
  • Unlimited Services
Get Started Free

Pro

Great for growing businesses with multiple services

£ 14 /month
  • Up to 5 team members
  • 0% platform commission
  • Up to 5 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
Start 30-Day Free Trial

30-day free trial, no card required

Premium

Best for established businesses ready to scale

£ 29 /month
  • Up to 15 team members
  • 0% platform commission
  • Up to 15 staff members
  • Custom subdomain
  • Embed Widgets
  • Group Bookings
  • 30-day free trial
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30-day free trial, no card required

Secure Payments
Cancel Anytime
24/7 Support
No Hidden Fees

Save 10+ Hours Weekly

Automate scheduling and spend more time on what you do best

Increase Revenue by 40%

Fill more slots and reduce no-shows with automated reminders

Happier Clients

Provide a modern booking experience your clients will love

FAQ

Questions? Answers.

Everything you need to know about our boiler service booking system.

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Can I keep space for emergency boiler breakdowns without cancelling booked services?

Yes. You can hold back specific emergency windows each day and only release them if they’re not needed. That way, routine servicing and CP12s stay protected, but you’ve still got capacity for no-heating call-outs. It stops the domino effect where one breakdown ruins the whole schedule.

What boiler job types can customers book, and can I set different durations?

You can separate annual boiler services, boiler repairs, landlord gas safety checks (CP12), and installation surveys. Each service can have its own timing, pricing, and required questions. That means a CP12 with multiple appliances isn’t booked like a standard combi service.

When should I take payment for boiler work — booking, after the job, or both?

For routine servicing, most engineers take payment on completion. For bigger work like boiler installs, system conversions, or powerflushes, taking a deposit at booking helps stop last-minute cancellations. The system supports deposits and balance payments so you’re not chasing bank transfers in the evening.

How does the system handle the winter rush when everyone has ‘no heating’?

You can increase emergency capacity during cold spells and reduce routine availability temporarily. Customers can be steered towards the correct booking type so you’re not sifting through vague enquiries. Clear time windows and automated updates also reduce the constant ‘when are you coming?’ calls.

Can I manage multiple engineers or a small team across different areas?

Yes. You can run separate availability for each engineer and allocate jobs based on working hours and coverage. This is useful if one person focuses on servicing while another handles breakdowns or installs. It also reduces accidental double-bookings when the office is juggling diaries.

How does it help turn install enquiries into confirmed bookings?

Instead of endless back-and-forth, customers can book an installation survey slot directly. You can collect key details upfront (property type, current boiler location, flue route questions) and take a small deposit if you choose. It filters out timewasters and gives serious customers a clear next step.

Can customers get updates without me constantly answering the phone?

Automated confirmations and reminders keep customers informed about the date, arrival window, and what they need to do before you arrive. If you’re running late because a repair has overrun, you can update the booking and the customer is notified. That means fewer interruptions while you’re on tools.

Can I vary pricing for call-out fees, out-of-hours work, and different boiler types?

Yes. You can set different prices for standard hours versus evenings/weekends, and create separate services for common scenarios like combi boiler repairs versus system boiler work. You can also include call-out fees or minimum charges so expectations are clear before you arrive. It helps avoid awkward pricing conversations on the doorstep.

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Keep 100% of your earnings

70% Less No-Shows

Automated reminders

24/7 Booking

Accept bookings anytime

Instant Payments

Get paid upfront

Why iBookFast for your boiler service business?

Boiler servicing and repair is one of those trades where the work looks predictable on paper, but rarely behaves that way in the real world. An annual service might be straightforward until you’ve got poor combustion readings, a condensate issue, or a customer mentioning the pressure keeps dropping. A “quick look” at a boiler breakdown can become a parts run, a call to the merchant, and a return v...

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Start Taking Boiler Service Bookings Without the Phone Tag

Set your emergency slots, stop no-shows on annual services, and take deposits for bigger jobs — with 0% commission.

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